Total complaints
2
Filed since Anot
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows by electronic means to an email address you have provided. My home address has not changed in 25 years and the email address identified on the Master Promissory Note is correct's complaint history from CFPB public records. 2 consumers have filed complaints since Anot. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Anot
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How by electronic means to an email address you have provided. My home address has not changed in 25 years and the email address identified on the Master Promissory Note is correct's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX ) | 2 |
| State | Complaints |
|---|---|
| but no notices or correspondence was sent to that email address. | 2 |
| Issue | Complaints |
|---|---|
| that XXXX attached to the correspondence I received yesterday. If XXXX used an incorrect email address to send correspondence | 1 |
| that Nelnet attached to the correspondence I received yesterday. If Nelnet used an incorrect email address to send correspondence | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
by electronic means to an email address you have provided. My home address has not changed in 25 years and the email address identified on the Master Promissory Note is correct has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Anot, and the most recent logged activity is Another in, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, by electronic means to an email address you have provided. My home address has not changed in 25 years and the email address identified on the Master Promissory Note is correct reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX )", and the single most common underlying issue is "that XXXX attached to the correspondence I received yesterday. If XXXX used an incorrect email address to send correspondence".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating by electronic means to an email address you have provided. My home address has not changed in 25 years and the email address identified on the Master Promissory Note is correct: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
by electronic means to an email address you have provided. My home address has not changed in 25 years and the email address identified on the Master Promissory Note is correct has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
by electronic means to an email address you have provided. My home address has not changed in 25 years and the email address identified on the Master Promissory Note is correct has a 0% timely response rate to CFPB complaints.
The most common issue reported against by electronic means to an email address you have provided. My home address has not changed in 25 years and the email address identified on the Master Promissory Note is correct is "that XXXX attached to the correspondence I received yesterday. If XXXX used an incorrect email address to send correspondence" in the "XXXX )" product category.
Read our methodology — how this data is sourced, computed, and verified.