Total complaints
1
Filed since On F
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but you must understand by this time's complaint history from CFPB public records. 1 consumers have filed complaints since On F. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On F
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but you must understand by this time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I emailed the branch officer and manager | 1 |
| State | Complaints |
|---|---|
| all I would get from chase is different answers from different people at different times and no resolution in sight. | 1 |
| Issue | Complaints |
|---|---|
| which I believe is their job and not a favor they are doing me ). And they assured me a check for about {$12000.00} was mailed on XX/XX/XXXX ( contrary to want her branch officer said ) and said it must have been lost. I asked for when this issue would be resolved | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but you must understand by this time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On F, and the most recent logged activity is On Friday , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but you must understand by this time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I emailed the branch officer and manager", and the single most common underlying issue is "which I believe is their job and not a favor they are doing me ). And they assured me a check for about {$12000.00} was mailed on XX/XX/XXXX ( contrary to want her branch officer said ) and said it must have been lost. I asked for when this issue would be resolved".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but you must understand by this time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but you must understand by this time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but you must understand by this time has a 0% timely response rate to CFPB complaints.
The most common issue reported against but you must understand by this time is "which I believe is their job and not a favor they are doing me ). And they assured me a check for about {$12000.00} was mailed on XX/XX/XXXX ( contrary to want her branch officer said ) and said it must have been lost. I asked for when this issue would be resolved" in the "I emailed the branch officer and manager" product category.
Read our methodology — how this data is sourced, computed, and verified.