Total complaints
3
Filed since I ch
2026 data Public-data reference. official source
but XXXX
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows but XXXX's complaint history from CFPB public records. 3 consumers have filed complaints since I ch. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
I ch
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but XXXX complaint mix by product
- but at 2 66.7% – 0% relief
- the phone 1 33.3% – 0% relief
How but XXXX's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| but at the time | 2 |
| the phone line has been cancelled and I am with a new provider when I check my credit on my free App and it has a collection in my name for {$200.00} owed to XXXX XXXX XXXX. I was never contacted via phone | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX | 2 |
| and they could not disclose any information to me. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| or any other way by XXXX XXXX XXXX letting me know what was going on by the debt collector because they simply had incorrect address and phone information. I called XXXX XXXX XXXX to gather information about this money owed | 1 |
| and representative Bill in Lease End Department and inquired why my account still wasn't closed months after i returned my car. He explained that my car was grounded and delayed somehow in getting to auction and as of that day had been at auction 30 days. He said account could not be removed from credit report because proceeds would come from sale at auction. Nowhere is this mentioned in the sales contract or any addenda. To my knowledge once I handed over the keys and signed the car back over to XXXX | 1 |
| and representative Bill in Lease End Department and inquired why my account still wasn't closed months after i returned my car. He explained that my car was grounded and delayed somehow in getting to auction and as of that day had been at auction 30 days. He said account could not be removed from credit report because proceeds would come from sale at auction. Nowhere is this mentioned in the sales contract or any addenda. To my knowledge once I handed over the keys and signed the car back over to Hyundai | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but XXXX
but XXXX has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ch, and the most recent logged activity is So months , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but at the time", and the single most common underlying issue is "or any other way by XXXX XXXX XXXX letting me know what was going on by the debt collector because they simply had incorrect address and phone information. I called XXXX XXXX XXXX to gather information about this money owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does but XXXX have?
but XXXX has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but XXXX respond to complaints on time?
but XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but XXXX?
The most common issue reported against but XXXX is "or any other way by XXXX XXXX XXXX letting me know what was going on by the debt collector because they simply had incorrect address and phone information. I called XXXX XXXX XXXX to gather information about this money owed" in the "but at the time" product category.
Read our methodology — how this data is sourced, computed, and verified.
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