Total complaints
1
Filed since Prev
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but this XXXX was for my AMEX XXXX card as stated in the letter. They completely ignored the fact that I also applied an offer for XXXX on my AMEX XXXX card. The terms say only one offer per Card account '' but I have two separate cards.'s complaint history from CFPB public records. 1 consumers have filed complaints since Prev. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Prev
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but this XXXX was for my AMEX XXXX card as stated in the letter. They completely ignored the fact that I also applied an offer for XXXX on my AMEX XXXX card. The terms say only one offer per Card account '' but I have two separate cards.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| for my AMEX XXXX card | 1 |
| Issue | Complaints |
|---|---|
| but never received the XXXX points. I rose this with the company on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but this XXXX was for my AMEX XXXX card as stated in the letter. They completely ignored the fact that I also applied an offer for XXXX on my AMEX XXXX card. The terms say only one offer per Card account '' but I have two separate cards. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prev, and the most recent logged activity is Previously, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but this XXXX was for my AMEX XXXX card as stated in the letter. They completely ignored the fact that I also applied an offer for XXXX on my AMEX XXXX card. The terms say only one offer per Card account '' but I have two separate cards. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "for my AMEX XXXX card", and the single most common underlying issue is "but never received the XXXX points. I rose this with the company on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but this XXXX was for my AMEX XXXX card as stated in the letter. They completely ignored the fact that I also applied an offer for XXXX on my AMEX XXXX card. The terms say only one offer per Card account '' but I have two separate cards.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but this XXXX was for my AMEX XXXX card as stated in the letter. They completely ignored the fact that I also applied an offer for XXXX on my AMEX XXXX card. The terms say only one offer per Card account '' but I have two separate cards. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but this XXXX was for my AMEX XXXX card as stated in the letter. They completely ignored the fact that I also applied an offer for XXXX on my AMEX XXXX card. The terms say only one offer per Card account '' but I have two separate cards. has a 0% timely response rate to CFPB complaints.
The most common issue reported against but this XXXX was for my AMEX XXXX card as stated in the letter. They completely ignored the fact that I also applied an offer for XXXX on my AMEX XXXX card. The terms say only one offer per Card account '' but I have two separate cards. is "but never received the XXXX points. I rose this with the company on XX/XX/XXXX" in the "for my AMEX XXXX card" product category.
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