Total complaints
1
Filed since It w
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but this simply brings into question how Selene can have a legitimate role in the loan at this point.'s complaint history from CFPB public records. 1 consumers have filed complaints since It w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but this simply brings into question how Selene can have a legitimate role in the loan at this point.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| began the process of transferring the ownership and servicing. They began with a loan assignment created by them and assigned the ownership of the loan to themselves utilizing MERS but yet MERS had the loan listed as inactive during that time and all of this seems very shady at best. Then a month later they assigned the mortgage to XXXX XXXX and when inquired | 1 |
| Issue | Complaints |
|---|---|
| instead got a response from attorneys which is a logical red flag. We however have to back up further because neither Selene or XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but this simply brings into question how Selene can have a legitimate role in the loan at this point. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It w, and the most recent logged activity is It would t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but this simply brings into question how Selene can have a legitimate role in the loan at this point. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "began the process of transferring the ownership and servicing. They began with a loan assignment created by them and assigned the ownership of the loan to themselves utilizing MERS but yet MERS had the loan listed as inactive during that time and all of this seems very shady at best. Then a month later they assigned the mortgage to XXXX XXXX and when inquired", and the single most common underlying issue is "instead got a response from attorneys which is a logical red flag. We however have to back up further because neither Selene or XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but this simply brings into question how Selene can have a legitimate role in the loan at this point.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but this simply brings into question how Selene can have a legitimate role in the loan at this point. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but this simply brings into question how Selene can have a legitimate role in the loan at this point. has a 0% timely response rate to CFPB complaints.
The most common issue reported against but this simply brings into question how Selene can have a legitimate role in the loan at this point. is "instead got a response from attorneys which is a logical red flag. We however have to back up further because neither Selene or XXXX XXXX XXXX" in the "began the process of transferring the ownership and servicing. They began with a loan assignment created by them and assigned the ownership of the loan to themselves utilizing MERS but yet MERS had the loan listed as inactive during that time and all of this seems very shady at best. Then a month later they assigned the mortgage to XXXX XXXX and when inquired" product category.
Read our methodology — how this data is sourced, computed, and verified.