but this all needs to be looked into. These are some very questionable practices and as far as I am concerned something should be done. Macy 's lost me as a customer for good and others facing the same treatment should follow my lead.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK

What the CFPB Record Shows About but this all needs to be looked into. These are some very questionable practices and as far as I am concerned something should be done. Macy 's lost me as a customer for good and others facing the same treatment should follow my lead.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK

but this all needs to be looked into. These are some very questionable practices and as far as I am concerned something should be done. Macy 's lost me as a customer for good and others facing the same treatment should follow my lead.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As f, and the most recent logged activity is As for the, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but this all needs to be looked into. These are some very questionable practices and as far as I am concerned something should be done. Macy 's lost me as a customer for good and others facing the same treatment should follow my lead.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as of XXXX it was a Macy 's American Express Platinum card. Yes", and the single most common underlying issue is "but being one of their best customers did not mean a thing in the end. This particular card was paid off XX/XX/XXXX and was closed XX/XX/XXXX. I closed it because of the fiasco and treatment received from Citibank and Macy 's customer service. It was definitely time to part ways especially since they did not care about my loyalty as a customer. Their fees and fraud charges are more important than customers that spend money. On XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but this all needs to be looked into. These are some very questionable practices and as far as I am concerned something should be done. Macy 's lost me as a customer for good and others facing the same treatment should follow my lead.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.