but they just took the money and stopped communicating with us ( we don't believe they ever applied the funds to our loan ). We researched the licensing for SN Servicing in our home state of North Dakota and were shocked to discover that they are licensed as a collection agency '' not a mortgage servicer. This may explain why they failed to ever send us mortgage statements after they took over our loan. It is also suspicious because we were not delinquent on the loan when SN Servicing took over. We are receiving letters from the SN Servicing Attorney telling us we are in foreclosure and they are going to sell our house. We had the money to pay them back then if they would have been reasonable and we have the money to pay them now

What the CFPB Record Shows About but they just took the money and stopped communicating with us ( we don't believe they ever applied the funds to our loan ). We researched the licensing for SN Servicing in our home state of North Dakota and were shocked to discover that they are licensed as a collection agency '' not a mortgage servicer. This may explain why they failed to ever send us mortgage statements after they took over our loan. It is also suspicious because we were not delinquent on the loan when SN Servicing took over. We are receiving letters from the SN Servicing Attorney telling us we are in foreclosure and they are going to sell our house. We had the money to pay them back then if they would have been reasonable and we have the money to pay them now

but they just took the money and stopped communicating with us ( we don't believe they ever applied the funds to our loan ). We researched the licensing for SN Servicing in our home state of North Dakota and were shocked to discover that they are licensed as a collection agency '' not a mortgage servicer. This may explain why they failed to ever send us mortgage statements after they took over our loan. It is also suspicious because we were not delinquent on the loan when SN Servicing took over. We are receiving letters from the SN Servicing Attorney telling us we are in foreclosure and they are going to sell our house. We had the money to pay them back then if they would have been reasonable and we have the money to pay them now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We r, and the most recent logged activity is We receive, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but they just took the money and stopped communicating with us ( we don't believe they ever applied the funds to our loan ). We researched the licensing for SN Servicing in our home state of North Dakota and were shocked to discover that they are licensed as a collection agency '' not a mortgage servicer. This may explain why they failed to ever send us mortgage statements after they took over our loan. It is also suspicious because we were not delinquent on the loan when SN Servicing took over. We are receiving letters from the SN Servicing Attorney telling us we are in foreclosure and they are going to sell our house. We had the money to pay them back then if they would have been reasonable and we have the money to pay them now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "with the caveat that we needed to make a good faith payment of {$7400.00} no later than XX/XX/XXXX and the first mortgage payment of {$2600.00} was due the next day. The offer letter received told us that we needed to pay over {$10000.00} to SN Servicing within 20 days or the approval would be cancelled. Although we were pleased to receive an offer", and the single most common underlying issue is "it did not matter that the term offered was for 20 years ( our loan is a 30 year loan ) it did not matter that we were still negatively impacted by Covid".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but they just took the money and stopped communicating with us ( we don't believe they ever applied the funds to our loan ). We researched the licensing for SN Servicing in our home state of North Dakota and were shocked to discover that they are licensed as a collection agency '' not a mortgage servicer. This may explain why they failed to ever send us mortgage statements after they took over our loan. It is also suspicious because we were not delinquent on the loan when SN Servicing took over. We are receiving letters from the SN Servicing Attorney telling us we are in foreclosure and they are going to sell our house. We had the money to pay them back then if they would have been reasonable and we have the money to pay them now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.