Total complaints
1
Filed since Most
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but the last two payments that didn't go through's complaint history from CFPB public records. 1 consumers have filed complaints since Most. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Most
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but the last two payments that didn't go through's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and even as of today does not show 60 days late on their website ). I protest that my account should even have negative credit of 30 days late because of the aforementioned practices and failing to inform me of rejected payments | 1 |
| State | Complaints |
|---|---|
| they failed to inform me until it showed up on my credit report ... also it showed up on my credit report AFTER two NORMAL payments had gone through for a month where a payment was charged to my bank and went through. | 1 |
| Issue | Complaints |
|---|---|
| and not responding to emails requesting payments. Also although I did not have successful payments to them for XX/XX/XXXX or XX/XX/XXXX - I can not prove they ever tried to process those payments since my bank account had payments of both ACH and DEBIT amounts go through on those dates that were in excess of the amount they claimed they tried to charge me. I have bank statements to prove this as well. When I tried to re-submit payments anyway | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but the last two payments that didn't go through has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Most, and the most recent logged activity is Most recen, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but the last two payments that didn't go through reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and even as of today does not show 60 days late on their website ). I protest that my account should even have negative credit of 30 days late because of the aforementioned practices and failing to inform me of rejected payments", and the single most common underlying issue is "and not responding to emails requesting payments. Also although I did not have successful payments to them for XX/XX/XXXX or XX/XX/XXXX - I can not prove they ever tried to process those payments since my bank account had payments of both ACH and DEBIT amounts go through on those dates that were in excess of the amount they claimed they tried to charge me. I have bank statements to prove this as well. When I tried to re-submit payments anyway".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but the last two payments that didn't go through: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but the last two payments that didn't go through has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but the last two payments that didn't go through has a 0% timely response rate to CFPB complaints.
The most common issue reported against but the last two payments that didn't go through is "and not responding to emails requesting payments. Also although I did not have successful payments to them for XX/XX/XXXX or XX/XX/XXXX - I can not prove they ever tried to process those payments since my bank account had payments of both ACH and DEBIT amounts go through on those dates that were in excess of the amount they claimed they tried to charge me. I have bank statements to prove this as well. When I tried to re-submit payments anyway" in the "and even as of today does not show 60 days late on their website ). I protest that my account should even have negative credit of 30 days late because of the aforementioned practices and failing to inform me of rejected payments" product category.
Read our methodology — how this data is sourced, computed, and verified.