Total complaints
1
Filed since Howe
2026 data Public-data reference. official source
but the customer service has always been what I valued most
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but the customer service has always been what I valued most's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Howe
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but the customer service has always been what I valued most complaint mix by product
- I hope 1 100.0% – 0% relief
How but the customer service has always been what I valued most's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I hope you can understand my frustration. The only positive aspect of this entire experience has been you. You have been amazingresponsive | 1 |
Top States
| State | Complaints |
|---|---|
| even with the ongoing issues I've had with the app over the last XXXX to XXXX years. Even your other tellers and managers have admitted the app can be bad I mean even recently when I reordered a debit card for my other account they sent me an ATM card and it's not even universal I can only use it at UMB locations which again aren't abundant. I couldn't even use my own money when I had over {$7000.00} deposited for weeks I was forced to transfer to another account that I used for the sports stuff. Obviously that latter part has nothing to do with the reason we are speaking but it's just something I wanted to bring to the attention not to you but to whoever the powers that be are the app is terrible it is always on delay and it's very confusing. I can't begin to tell you how many times it's screwed me on the last and umb had given me credits for it. I'd run a card realize it was in the wrong account and then same day at same night transfer the money into that account it show positive only to hit me with multiple overdraft fees days later. You can clearly pull out my bank records on my accounts and see this is true. In the end I would still like to retain my relationship with the bank. With that days I want my negative balance removed from collections and the fees and I'm not asking for all of them to be removed. I definitely earned some of them with my mistake which again I called in next day. However the continuation of them has been a nightmare for me and now XXXX credit when I'm going to buy a home this summer. I've already been prey approved by and independent lender to see where I stood for over XXXX but I wanted to do my loan with my bank who controls the rest of my accounts. To simplify things and because I believe in relationships. My apologies for the long email. The phone call in question time and date that would've been recorded is attached for your consideration. Thank you again for your customer service. It truly has made it a better experience and I wish like you said I would've gotten to you sooner when this all began.,,UMB FINANCIAL CORPORATION,MO,63017,,Consent provided,Web,2025-06-27,Closed with explanation,Yes,N/A,14332916 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and helpful | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but the customer service has always been what I valued most
but the customer service has always been what I valued most has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but the customer service has always been what I valued most reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I hope you can understand my frustration. The only positive aspect of this entire experience has been you. You have been amazingresponsive", and the single most common underlying issue is "and helpful".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but the customer service has always been what I valued most: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does but the customer service has always been what I valued most have?
but the customer service has always been what I valued most has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but the customer service has always been what I valued most respond to complaints on time?
but the customer service has always been what I valued most has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but the customer service has always been what I valued most?
The most common issue reported against but the customer service has always been what I valued most is "and helpful" in the "I hope you can understand my frustration. The only positive aspect of this entire experience has been you. You have been amazingresponsive" product category.
Read our methodology — how this data is sourced, computed, and verified.
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