Total complaints
1
Filed since This
2026 data Public-data reference. official source
but the company did not hold their promise. The following month
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but the company did not hold their promise. The following month's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
This
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but the company did not hold their promise. The following month complaint mix by product
- on XX/XX/XXXX 1 100.0% – 0% relief
How but the company did not hold their promise. The following month's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| on XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| they deliberately decided to sell the loan to a new lender | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and they indicated that they had been having on going issues with their mail and that the late fee was at no fault of my own. Call reference/confirmation # XXXX. I provided the company with a copy of the check # XXXX dated XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but the company did not hold their promise. The following month
but the company did not hold their promise. The following month has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is re, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but the company did not hold their promise. The following month reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on XX/XX/XXXX", and the single most common underlying issue is "and they indicated that they had been having on going issues with their mail and that the late fee was at no fault of my own. Call reference/confirmation # XXXX. I provided the company with a copy of the check # XXXX dated XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but the company did not hold their promise. The following month: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does but the company did not hold their promise. The following month have?
but the company did not hold their promise. The following month has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but the company did not hold their promise. The following month respond to complaints on time?
but the company did not hold their promise. The following month has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but the company did not hold their promise. The following month?
The most common issue reported against but the company did not hold their promise. The following month is "and they indicated that they had been having on going issues with their mail and that the late fee was at no fault of my own. Call reference/confirmation # XXXX. I provided the company with a copy of the check # XXXX dated XX/XX/XXXX" in the "on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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