but that is not the problem. The problem is that Wells Fargo was callous enough to abuse my consent for enrolling me in a second automatic payment method. I fear I am not the only victim.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,78745,,Consent provided,Web,2025-01-20,Closed with explanation,Yes,N/A,11590060

What the CFPB Record Shows About but that is not the problem. The problem is that Wells Fargo was callous enough to abuse my consent for enrolling me in a second automatic payment method. I fear I am not the only victim.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,78745,,Consent provided,Web,2025-01-20,Closed with explanation,Yes,N/A,11590060

but that is not the problem. The problem is that Wells Fargo was callous enough to abuse my consent for enrolling me in a second automatic payment method. I fear I am not the only victim.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,78745,,Consent provided,Web,2025-01-20,Closed with explanation,Yes,N/A,11590060 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but that is not the problem. The problem is that Wells Fargo was callous enough to abuse my consent for enrolling me in a second automatic payment method. I fear I am not the only victim.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,78745,,Consent provided,Web,2025-01-20,Closed with explanation,Yes,N/A,11590060 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I recently entered a settlement agreement with Wells Fargo to close my credit card and make monthly payments at a reduced interest rate. We made an agreement to have the automatic phone payment set for 12 months starting on XX/XX/XXXX and ending on XX/XX/XXXX. The first two phone payments were already made on XX/XX/XXXX", and the single most common underlying issue is "Wells Fargo decided to enroll me in a different automatic payment method which is the online scheduled recurring payment on the Wells Fargo Website. Because Wells Fargo enrolled me in two different automatic payment methods".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but that is not the problem. The problem is that Wells Fargo was callous enough to abuse my consent for enrolling me in a second automatic payment method. I fear I am not the only victim.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,78745,,Consent provided,Web,2025-01-20,Closed with explanation,Yes,N/A,11590060: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.