but she said no She said I sent it to the wrong address. It should have been sent to an address in XXXX XXXX. She gave me another address and said to call XXXX XXXX XXXX on XX/XX/XXXX to see if they have received the check. I called the number she gave me on XX/XX/XXXX and it is a fax number. This is normal with Freedom incorrect information is the norm. Today XX/XX/XXXX I have no idea where the check I sent is or if Freedom has it. When I mailed

What the CFPB Record Shows About but she said no She said I sent it to the wrong address. It should have been sent to an address in XXXX XXXX. She gave me another address and said to call XXXX XXXX XXXX on XX/XX/XXXX to see if they have received the check. I called the number she gave me on XX/XX/XXXX and it is a fax number. This is normal with Freedom incorrect information is the norm. Today XX/XX/XXXX I have no idea where the check I sent is or if Freedom has it. When I mailed

but she said no She said I sent it to the wrong address. It should have been sent to an address in XXXX XXXX. She gave me another address and said to call XXXX XXXX XXXX on XX/XX/XXXX to see if they have received the check. I called the number she gave me on XX/XX/XXXX and it is a fax number. This is normal with Freedom incorrect information is the norm. Today XX/XX/XXXX I have no idea where the check I sent is or if Freedom has it. When I mailed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1st , and the most recent logged activity is 1st House , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but she said no She said I sent it to the wrong address. It should have been sent to an address in XXXX XXXX. She gave me another address and said to call XXXX XXXX XXXX on XX/XX/XXXX to see if they have received the check. I called the number she gave me on XX/XX/XXXX and it is a fax number. This is normal with Freedom incorrect information is the norm. Today XX/XX/XXXX I have no idea where the check I sent is or if Freedom has it. When I mailed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we changed from XXXX XXXX XXXX XXXX XXXX XXXX. I verified with XXXX XXXX that they sent correct information to Freedom", and the single most common underlying issue is "I thought we were fine. I called Freedom back to ask a question and they still showed XXXX and said I owed a lot more in escrow and I would have to pay more. I tried to explain I changed insurance companies and paid the new insurance company for the year. I was at fault according to Freedom. I am attaching a letter I faxed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but she said no She said I sent it to the wrong address. It should have been sent to an address in XXXX XXXX. She gave me another address and said to call XXXX XXXX XXXX on XX/XX/XXXX to see if they have received the check. I called the number she gave me on XX/XX/XXXX and it is a fax number. This is normal with Freedom incorrect information is the norm. Today XX/XX/XXXX I have no idea where the check I sent is or if Freedom has it. When I mailed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.