Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but she just used that one line to deny my opening an account. I could have easily attached a notarized amendment for the tax ID number if thats what was required. She used The reason that the dates didnt match on the start date of the trust and the issuance of the tax ID number to deny my having an account at this bank. Next's complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but she just used that one line to deny my opening an account. I could have easily attached a notarized amendment for the tax ID number if thats what was required. She used The reason that the dates didnt match on the start date of the trust and the issuance of the tax ID number to deny my having an account at this bank. Next's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| instead of adding an amendment. I had a XXXX figure wire waiting to be transferred and the bank was closed on Monday so I made an appointment for today | 1 |
| State | Complaints |
|---|---|
| she referred me to some bank down the street that Ive never heard of and told me that maybe they can help me. Her suggestion to send me down the street to another unknown bank was insulting. I feel like they were profiling me and discriminating against me and trying to find any reason whatsoever to turn me away from the bank for no reason whatsoever | 1 |
| Issue | Complaints |
|---|---|
| this would be a normal procedure for anyone that has a trust and needs to have money in a bank for purposes that have to do with that trust. I gave her the tax ID number Document from the IRS. I gave her my social Security number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but she just used that one line to deny my opening an account. I could have easily attached a notarized amendment for the tax ID number if thats what was required. She used The reason that the dates didnt match on the start date of the trust and the issuance of the tax ID number to deny my having an account at this bank. Next has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I came bac, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but she just used that one line to deny my opening an account. I could have easily attached a notarized amendment for the tax ID number if thats what was required. She used The reason that the dates didnt match on the start date of the trust and the issuance of the tax ID number to deny my having an account at this bank. Next reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "instead of adding an amendment. I had a XXXX figure wire waiting to be transferred and the bank was closed on Monday so I made an appointment for today", and the single most common underlying issue is "this would be a normal procedure for anyone that has a trust and needs to have money in a bank for purposes that have to do with that trust. I gave her the tax ID number Document from the IRS. I gave her my social Security number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but she just used that one line to deny my opening an account. I could have easily attached a notarized amendment for the tax ID number if thats what was required. She used The reason that the dates didnt match on the start date of the trust and the issuance of the tax ID number to deny my having an account at this bank. Next: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but she just used that one line to deny my opening an account. I could have easily attached a notarized amendment for the tax ID number if thats what was required. She used The reason that the dates didnt match on the start date of the trust and the issuance of the tax ID number to deny my having an account at this bank. Next has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but she just used that one line to deny my opening an account. I could have easily attached a notarized amendment for the tax ID number if thats what was required. She used The reason that the dates didnt match on the start date of the trust and the issuance of the tax ID number to deny my having an account at this bank. Next has a 0% timely response rate to CFPB complaints.
The most common issue reported against but she just used that one line to deny my opening an account. I could have easily attached a notarized amendment for the tax ID number if thats what was required. She used The reason that the dates didnt match on the start date of the trust and the issuance of the tax ID number to deny my having an account at this bank. Next is "this would be a normal procedure for anyone that has a trust and needs to have money in a bank for purposes that have to do with that trust. I gave her the tax ID number Document from the IRS. I gave her my social Security number" in the "instead of adding an amendment. I had a XXXX figure wire waiting to be transferred and the bank was closed on Monday so I made an appointment for today" product category.
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