Total complaints
1
Filed since I re
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but request to speak to a manager. I am told by a manager from my servicer to contact my school again because's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I re
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but request to speak to a manager. I am told by a manager from my servicer to contact my school again because's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| none were applicable. I was told to contact the Department of Education by by servicer 's customer service. After speaking to the Department of Education | 1 |
| State | Complaints |
|---|---|
| they do not have control over my subsidy and just go by whatever the school reports. '' I continued to make multiple in person appointments at my school 's financial aid office. Speaking with the financial aid officers we've made claims with both the XXXX and XXXX. Even with verification from the financial aid officer 's manager that the school reported my correct and timely program completion | 1 |
| Issue | Complaints |
|---|---|
| I was told to contact my servicer because | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but request to speak to a manager. I am told by a manager from my servicer to contact my school again because has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I reached , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but request to speak to a manager. I am told by a manager from my servicer to contact my school again because reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "none were applicable. I was told to contact the Department of Education by by servicer 's customer service. After speaking to the Department of Education", and the single most common underlying issue is "I was told to contact my servicer because".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but request to speak to a manager. I am told by a manager from my servicer to contact my school again because: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but request to speak to a manager. I am told by a manager from my servicer to contact my school again because has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but request to speak to a manager. I am told by a manager from my servicer to contact my school again because has a 0% timely response rate to CFPB complaints.
The most common issue reported against but request to speak to a manager. I am told by a manager from my servicer to contact my school again because is "I was told to contact my servicer because" in the "none were applicable. I was told to contact the Department of Education by by servicer 's customer service. After speaking to the Department of Education" product category.
Read our methodology — how this data is sourced, computed, and verified.