Total complaints
2
Filed since With
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows but rather's complaint history from CFPB public records. 2 consumers have filed complaints since With. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since With
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but rather's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I will be forced to continue to pay individuals to try and assist with this process | 1 |
| however | 1 |
| State | Complaints |
|---|---|
| treatment that compensates for my XXXX | 1 |
| you have to do a new application. I explained that the policy for a credit increase changed in XXXX | 1 |
| Issue | Complaints |
|---|---|
| I will have no useful information as the consumer | 1 |
| it stretched my debt-ratio beyond the threshold. Why was this not factored in at the beginning of the process ; I absolutely provided this information at the beginning of the document collection process. The representative explained that I could accept {$30000.00} and apply for an increase after 60 ( or 90 ) days. After 60 ( or 90 ) days I applied for an increase and was met with a denial for the same student loan '' reason. I asked the representative if they were aware of the documents I presented related to my student loan for my first loan and they said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but rather has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to With, and the most recent logged activity is Without an, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but rather reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I will be forced to continue to pay individuals to try and assist with this process", and the single most common underlying issue is "I will have no useful information as the consumer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but rather: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but rather has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
but rather has a 0% timely response rate to CFPB complaints.
The most common issue reported against but rather is "I will have no useful information as the consumer" in the "I will be forced to continue to pay individuals to try and assist with this process" product category.
Read our methodology — how this data is sourced, computed, and verified.