but offered to waive our late charges because we had made a good faith payment of {$210.00} against an amount due of {$210.00}. After our conversation we also sent an additional payment of {$2.00} to reconcile the short-pay.

What the CFPB Record Shows About but offered to waive our late charges because we had made a good faith payment of {$210.00} against an amount due of {$210.00}. After our conversation we also sent an additional payment of {$2.00} to reconcile the short-pay.

but offered to waive our late charges because we had made a good faith payment of {$210.00} against an amount due of {$210.00}. After our conversation we also sent an additional payment of {$2.00} to reconcile the short-pay. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It w, and the most recent logged activity is It was aro, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but offered to waive our late charges because we had made a good faith payment of {$210.00} against an amount due of {$210.00}. After our conversation we also sent an additional payment of {$2.00} to reconcile the short-pay. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "above and beyond the payments contractually agreed upon in our loan modification agreement. After several conversations with various front-line call center reps who could not answer my questions", and the single most common underlying issue is "XXXX XXXX XXXX. XXXX looked into the matter".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but offered to waive our late charges because we had made a good faith payment of {$210.00} against an amount due of {$210.00}. After our conversation we also sent an additional payment of {$2.00} to reconcile the short-pay.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.