Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but now I was unable to use the advertised promotion. I even proposed an alternative solution : if they couldnt book the ticket through their system due to their own restrictions's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but now I was unable to use the advertised promotion. I even proposed an alternative solution : if they couldnt book the ticket through their system due to their own restrictions's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when I called back after receiving the card | 1 |
| State | Complaints |
|---|---|
| I suggested they honor the bonus if I purchased the ticket directly from the airlines website. Unfortunately | 1 |
| Issue | Complaints |
|---|---|
| and they can not book flights to XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but now I was unable to use the advertised promotion. I even proposed an alternative solution : if they couldnt book the ticket through their system due to their own restrictions has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but now I was unable to use the advertised promotion. I even proposed an alternative solution : if they couldnt book the ticket through their system due to their own restrictions reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when I called back after receiving the card", and the single most common underlying issue is "and they can not book flights to XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but now I was unable to use the advertised promotion. I even proposed an alternative solution : if they couldnt book the ticket through their system due to their own restrictions: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but now I was unable to use the advertised promotion. I even proposed an alternative solution : if they couldnt book the ticket through their system due to their own restrictions has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but now I was unable to use the advertised promotion. I even proposed an alternative solution : if they couldnt book the ticket through their system due to their own restrictions has a 0% timely response rate to CFPB complaints.
The most common issue reported against but now I was unable to use the advertised promotion. I even proposed an alternative solution : if they couldnt book the ticket through their system due to their own restrictions is "and they can not book flights to XXXX" in the "when I called back after receiving the card" product category.
Read our methodology — how this data is sourced, computed, and verified.