Total complaints
1
Filed since Tryi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but lucky me's complaint history from CFPB public records. 1 consumers have filed complaints since Tryi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Tryi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but lucky me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and question the reason for the action is a XXXX by a XXXX IVR number optons '' that never get you to a real customer service representative | 1 |
| State | Complaints |
|---|---|
| I get promted to do a survey when I stop the chat | 1 |
| Issue | Complaints |
|---|---|
| so that when you finally get the option and are in line waiting | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but lucky me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Tryi, and the most recent logged activity is Trying to , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but lucky me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and question the reason for the action is a XXXX by a XXXX IVR number optons '' that never get you to a real customer service representative", and the single most common underlying issue is "so that when you finally get the option and are in line waiting".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but lucky me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but lucky me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but lucky me has a 0% timely response rate to CFPB complaints.
The most common issue reported against but lucky me is "so that when you finally get the option and are in line waiting" in the "and question the reason for the action is a XXXX by a XXXX IVR number optons '' that never get you to a real customer service representative" product category.
Read our methodology — how this data is sourced, computed, and verified.