Total complaints
1
Filed since TIME
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but it was too late ; when we called them originally the process was already initiated and could not be stopped XX/XX/XXXX : We spoke with XXXX XXXX asking about the return of our funds ; nothing could be done and we had to wait for 90 days for our funds to be returned Sometime during this period's complaint history from CFPB public records. 1 consumers have filed complaints since TIME. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since TIME
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but it was too late ; when we called them originally the process was already initiated and could not be stopped XX/XX/XXXX : We spoke with XXXX XXXX asking about the return of our funds ; nothing could be done and we had to wait for 90 days for our funds to be returned Sometime during this period's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX issued a cashiers check for {$39000.00} ( fee : {$20.00} ) XXXX : We sent cashiers check to XXXX ( postage : {$5.00} ) TN XXXX XXXX : XXXX received the check ( per conversation with representative on XX/XX/XXXX ) | 1 |
| State | Complaints |
|---|---|
| we got a nastygram from XXXX advising us that because our payment had returned | 1 |
| Issue | Complaints |
|---|---|
| which had not alerted us that the check was delivered We were advised to stop payment on the lost check We initiated a stop payment process with XXXX XXXX and were advised to go through the lost/stolen/fraud affidavit process at the bank Date unclear : XXXX must have finally processed the check during this time XX/XX/XXXX : XXXX refunded an overpayment of {$710.00} XX/XX/XXXX : Unaware that XXXX had attempted to cash the check | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but it was too late ; when we called them originally the process was already initiated and could not be stopped XX/XX/XXXX : We spoke with XXXX XXXX asking about the return of our funds ; nothing could be done and we had to wait for 90 days for our funds to be returned Sometime during this period has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to TIME, and the most recent logged activity is TIMELINE :, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but it was too late ; when we called them originally the process was already initiated and could not be stopped XX/XX/XXXX : We spoke with XXXX XXXX asking about the return of our funds ; nothing could be done and we had to wait for 90 days for our funds to be returned Sometime during this period reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX issued a cashiers check for {$39000.00} ( fee : {$20.00} ) XXXX : We sent cashiers check to XXXX ( postage : {$5.00} ) TN XXXX XXXX : XXXX received the check ( per conversation with representative on XX/XX/XXXX )", and the single most common underlying issue is "which had not alerted us that the check was delivered We were advised to stop payment on the lost check We initiated a stop payment process with XXXX XXXX and were advised to go through the lost/stolen/fraud affidavit process at the bank Date unclear : XXXX must have finally processed the check during this time XX/XX/XXXX : XXXX refunded an overpayment of {$710.00} XX/XX/XXXX : Unaware that XXXX had attempted to cash the check".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but it was too late ; when we called them originally the process was already initiated and could not be stopped XX/XX/XXXX : We spoke with XXXX XXXX asking about the return of our funds ; nothing could be done and we had to wait for 90 days for our funds to be returned Sometime during this period: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but it was too late ; when we called them originally the process was already initiated and could not be stopped XX/XX/XXXX : We spoke with XXXX XXXX asking about the return of our funds ; nothing could be done and we had to wait for 90 days for our funds to be returned Sometime during this period has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but it was too late ; when we called them originally the process was already initiated and could not be stopped XX/XX/XXXX : We spoke with XXXX XXXX asking about the return of our funds ; nothing could be done and we had to wait for 90 days for our funds to be returned Sometime during this period has a 0% timely response rate to CFPB complaints.
The most common issue reported against but it was too late ; when we called them originally the process was already initiated and could not be stopped XX/XX/XXXX : We spoke with XXXX XXXX asking about the return of our funds ; nothing could be done and we had to wait for 90 days for our funds to be returned Sometime during this period is "which had not alerted us that the check was delivered We were advised to stop payment on the lost check We initiated a stop payment process with XXXX XXXX and were advised to go through the lost/stolen/fraud affidavit process at the bank Date unclear : XXXX must have finally processed the check during this time XX/XX/XXXX : XXXX refunded an overpayment of {$710.00} XX/XX/XXXX : Unaware that XXXX had attempted to cash the check" in the "XXXX XXXX issued a cashiers check for {$39000.00} ( fee : {$20.00} ) XXXX : We sent cashiers check to XXXX ( postage : {$5.00} ) TN XXXX XXXX : XXXX received the check ( per conversation with representative on XX/XX/XXXX )" product category.
Read our methodology — how this data is sourced, computed, and verified.