but it was past the closing department 's hours for Saturday

What the CFPB Record Shows About but it was past the closing department 's hours for Saturday

but it was past the closing department 's hours for Saturday has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to * On, and the most recent logged activity is * On XX/XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but it was past the closing department 's hours for Saturday reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had not received the closing disclosure as promised. I emailed the person from Freedom Mortgage that had last emailed me about scheduling my closing and informed her that I spoke to someone earlier", and the single most common underlying issue is "but I hadn't received it yet. I then called that supervisor I had cc'ed in a previous email ( mentioned above ) and asked him why I hadn't received the closing disclosure. This was Saturday".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but it was past the closing department 's hours for Saturday: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.