Total complaints
1
Filed since Text
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but it was being referred and I would get a letter in 7-10 days. On XXXX I was told that it had been referred's complaint history from CFPB public records. 1 consumers have filed complaints since Text. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Text
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but it was being referred and I would get a letter in 7-10 days. On XXXX I was told that it had been referred's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| making it ineligible for the promo rate I intended ( offer XXXX ). I was told that is how XXXX billed it | 1 |
| State | Complaints |
|---|---|
| but was still processing and that I would get a letter this week or next week. '' WHAT? I will eventually get a letter??? That's the answer? I still have NO letter and this has been going on for 19 days. ONE person should have been able to handle this in ONE phone call. | 1 |
| Issue | Complaints |
|---|---|
| I've contacted you on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but it was being referred and I would get a letter in 7-10 days. On XXXX I was told that it had been referred has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Text, and the most recent logged activity is Text of Se, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but it was being referred and I would get a letter in 7-10 days. On XXXX I was told that it had been referred reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "making it ineligible for the promo rate I intended ( offer XXXX ). I was told that is how XXXX billed it", and the single most common underlying issue is "I've contacted you on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but it was being referred and I would get a letter in 7-10 days. On XXXX I was told that it had been referred: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but it was being referred and I would get a letter in 7-10 days. On XXXX I was told that it had been referred has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but it was being referred and I would get a letter in 7-10 days. On XXXX I was told that it had been referred has a 0% timely response rate to CFPB complaints.
The most common issue reported against but it was being referred and I would get a letter in 7-10 days. On XXXX I was told that it had been referred is "I've contacted you on XX/XX/XXXX" in the "making it ineligible for the promo rate I intended ( offer XXXX ). I was told that is how XXXX billed it" product category.
Read our methodology — how this data is sourced, computed, and verified.