Total complaints
2
Filed since With
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows but it still shows the full balance as due and warns that they report certain accounts to credit bureaus.'s complaint history from CFPB public records. 2 consumers have filed complaints since With. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since With
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but it still shows the full balance as due and warns that they report certain accounts to credit bureaus.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| including an itemized statement of charges | 2 |
| Issue | Complaints |
|---|---|
| and an explanation of how any balance could still be owed after XXXX XXXX XXXX twice told me in writing that my membership was cancelled with a XXXX balance. XXXX XXXX XXXX mailed me a copy of the agreement and an invoice list | 1 |
| and an explanation of how any balance could still be owed after XXXX XXXX XXXX twice told me in writing that my membership was cancelled with a XXXX balance. Aldous & Associates mailed me a copy of the agreement and an invoice list | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but it still shows the full balance as due and warns that they report certain accounts to credit bureaus. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to With, and the most recent logged activity is Within 30 , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but it still shows the full balance as due and warns that they report certain accounts to credit bureaus. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including an itemized statement of charges", and the single most common underlying issue is "and an explanation of how any balance could still be owed after XXXX XXXX XXXX twice told me in writing that my membership was cancelled with a XXXX balance. XXXX XXXX XXXX mailed me a copy of the agreement and an invoice list".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but it still shows the full balance as due and warns that they report certain accounts to credit bureaus.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but it still shows the full balance as due and warns that they report certain accounts to credit bureaus. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
but it still shows the full balance as due and warns that they report certain accounts to credit bureaus. has a 0% timely response rate to CFPB complaints.
The most common issue reported against but it still shows the full balance as due and warns that they report certain accounts to credit bureaus. is "and an explanation of how any balance could still be owed after XXXX XXXX XXXX twice told me in writing that my membership was cancelled with a XXXX balance. XXXX XXXX XXXX mailed me a copy of the agreement and an invoice list" in the "including an itemized statement of charges" product category.
Read our methodology — how this data is sourced, computed, and verified.