Total complaints
1
Filed since I we
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but it is to me. It's my money that I have worked hard for and I entrusted PNC Bank to insure my money for circumstances like this.,,PNC Bank N.A.,PA,19151,,Consent provided,Web,2022-04-12,Closed with explanation,Yes,N/A,5438809's complaint history from CFPB public records. 1 consumers have filed complaints since I we. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I we
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but it is to me. It's my money that I have worked hard for and I entrusted PNC Bank to insure my money for circumstances like this.,,PNC Bank N.A.,PA,19151,,Consent provided,Web,2022-04-12,Closed with explanation,Yes,N/A,5438809's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX and met with another customer service representative who submitted another claim and assured me not to worry and that my money was insured by the bank for circumstances like fraud activity. I followed up over the phone with a customer service representative who told me that I would hear from someone within XXXX hours and that he could not issue me a provisional credit until further investigation which could take up to XXXX to 90 days. I received several letters in the mail from PNC Bank | 1 |
| Issue | Complaints |
|---|---|
| they must receive notification no later than 60 days after they sent me the first statement on which the unauthorized transaction ( XXXX ) appeared. They said they investigated my claim and determined that I did not notify them in a timely manner. They said that I was held liable for the disputed transaction ( XXXX ) that occurred later than the timeframe referenced above. I called PNC Bank customer service and was told that I am held liable for the {$600.00} unauthorized posted charges to my account that had occurred on XX/XX/XXXX and was posted on XX/XX/XXXX because the {$16.00} charge had been fraudulently occurring since last XXXX of XXXX and I didn't notice that charge until Sunday | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but it is to me. It's my money that I have worked hard for and I entrusted PNC Bank to insure my money for circumstances like this.,,PNC Bank N.A.,PA,19151,,Consent provided,Web,2022-04-12,Closed with explanation,Yes,N/A,5438809 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I we, and the most recent logged activity is I went bac, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but it is to me. It's my money that I have worked hard for and I entrusted PNC Bank to insure my money for circumstances like this.,,PNC Bank N.A.,PA,19151,,Consent provided,Web,2022-04-12,Closed with explanation,Yes,N/A,5438809 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX and met with another customer service representative who submitted another claim and assured me not to worry and that my money was insured by the bank for circumstances like fraud activity. I followed up over the phone with a customer service representative who told me that I would hear from someone within XXXX hours and that he could not issue me a provisional credit until further investigation which could take up to XXXX to 90 days. I received several letters in the mail from PNC Bank", and the single most common underlying issue is "they must receive notification no later than 60 days after they sent me the first statement on which the unauthorized transaction ( XXXX ) appeared. They said they investigated my claim and determined that I did not notify them in a timely manner. They said that I was held liable for the disputed transaction ( XXXX ) that occurred later than the timeframe referenced above. I called PNC Bank customer service and was told that I am held liable for the {$600.00} unauthorized posted charges to my account that had occurred on XX/XX/XXXX and was posted on XX/XX/XXXX because the {$16.00} charge had been fraudulently occurring since last XXXX of XXXX and I didn't notice that charge until Sunday".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but it is to me. It's my money that I have worked hard for and I entrusted PNC Bank to insure my money for circumstances like this.,,PNC Bank N.A.,PA,19151,,Consent provided,Web,2022-04-12,Closed with explanation,Yes,N/A,5438809: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but it is to me. It's my money that I have worked hard for and I entrusted PNC Bank to insure my money for circumstances like this.,,PNC Bank N.A.,PA,19151,,Consent provided,Web,2022-04-12,Closed with explanation,Yes,N/A,5438809 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but it is to me. It's my money that I have worked hard for and I entrusted PNC Bank to insure my money for circumstances like this.,,PNC Bank N.A.,PA,19151,,Consent provided,Web,2022-04-12,Closed with explanation,Yes,N/A,5438809 has a 0% timely response rate to CFPB complaints.
The most common issue reported against but it is to me. It's my money that I have worked hard for and I entrusted PNC Bank to insure my money for circumstances like this.,,PNC Bank N.A.,PA,19151,,Consent provided,Web,2022-04-12,Closed with explanation,Yes,N/A,5438809 is "they must receive notification no later than 60 days after they sent me the first statement on which the unauthorized transaction ( XXXX ) appeared. They said they investigated my claim and determined that I did not notify them in a timely manner. They said that I was held liable for the disputed transaction ( XXXX ) that occurred later than the timeframe referenced above. I called PNC Bank customer service and was told that I am held liable for the {$600.00} unauthorized posted charges to my account that had occurred on XX/XX/XXXX and was posted on XX/XX/XXXX because the {$16.00} charge had been fraudulently occurring since last XXXX of XXXX and I didn't notice that charge until Sunday" in the "XX/XX/XXXX and met with another customer service representative who submitted another claim and assured me not to worry and that my money was insured by the bank for circumstances like fraud activity. I followed up over the phone with a customer service representative who told me that I would hear from someone within XXXX hours and that he could not issue me a provisional credit until further investigation which could take up to XXXX to 90 days. I received several letters in the mail from PNC Bank" product category.
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