Total complaints
1
Filed since Hi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but it is for you as the merchant's complaint history from CFPB public records. 1 consumers have filed complaints since Hi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Hi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but it is for you as the merchant's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Our agreement blurs the lines between who the true lender is and Oklahoma usury laws | 1 |
| State | Complaints |
|---|---|
| not the actual product that was purchased. So Im confused about who I would contact with a problem. A credit card dispute on a payment would consider the product being Affirm | 1 |
| Issue | Complaints |
|---|---|
| which further blurs the lines. The lines are further blurred with the fact that the merchant advertises the use of Affirm as possible in-house financing. Its also implied that this is not a credit transaction with the soft credit pull and the statement that it does not affect your credit. It only states that late payments may '' affect credit. This brings up the question of who pulls the soft credit check and how the late payment may affect your credit. Your credit card | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but it is for you as the merchant has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Hi, and the most recent logged activity is Hi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but it is for you as the merchant reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Our agreement blurs the lines between who the true lender is and Oklahoma usury laws", and the single most common underlying issue is "which further blurs the lines. The lines are further blurred with the fact that the merchant advertises the use of Affirm as possible in-house financing. Its also implied that this is not a credit transaction with the soft credit pull and the statement that it does not affect your credit. It only states that late payments may '' affect credit. This brings up the question of who pulls the soft credit check and how the late payment may affect your credit. Your credit card".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but it is for you as the merchant: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but it is for you as the merchant has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but it is for you as the merchant has a 0% timely response rate to CFPB complaints.
The most common issue reported against but it is for you as the merchant is "which further blurs the lines. The lines are further blurred with the fact that the merchant advertises the use of Affirm as possible in-house financing. Its also implied that this is not a credit transaction with the soft credit pull and the statement that it does not affect your credit. It only states that late payments may '' affect credit. This brings up the question of who pulls the soft credit check and how the late payment may affect your credit. Your credit card" in the "Our agreement blurs the lines between who the true lender is and Oklahoma usury laws" product category.
Read our methodology — how this data is sourced, computed, and verified.