2026 data Public-data reference. official source

but instead

5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

5 consumer complaints filed with the CFPB

This profile shows but instead's complaint history from CFPB public records. 5 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.

5
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
I am
Since

Total complaints

5

Filed since I am

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

but instead complaint mix by product

Total complaints: 5

but instead complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and a: 1 complaints (20.0%), resolution 0.0% and a 20.0% unverifiable child: 1 complaints (20.0%), resolution 0.0% unverifiable child 20.0% I had: 1 complaints (20.0%), resolution 0.0% I had 20.0% and feeling: 1 complaints (20.0%), resolution 0.0% and feeling 20.0% the Property: 1 complaints (20.0%), resolution 0.0% the Property 20.0%
  • and a 1 20.0% 0% relief
  • unverifiable child 1 20.0% 0% relief
  • I had 1 20.0% 0% relief
  • and feeling 1 20.0% 0% relief
  • the Property 1 20.0% 0% relief

How but instead's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and a Washington XXXX XXXX 1
unverifiable child support entries 1
I had a balance due of {$10000.00} where a {$350.00} payment credit was made 1
and feeling extreme disgust with the way they wrongly dismissed my case 1
the Property Manager 1

Top States

State Complaints
denies every attempt I make at access or validating the account. 1
they are allowing damaging and unverifiable information to remain on my report. 1
carried a balance due of {$220.00}. I reached out to customer service through the online site 's secure chat system about this issue and the representative informed me that the balance 1
they stupidly kept on holding over my head the fact that I never returned the item ... an item that had I returned 1
they used fraudulent statements to finance a loan under the FHA. A Lender and Underwriters should know the Laws or they should not be a Lender. This has caused our home damages and has allowed the HOA to abuse their powers to restore. In the end 1

Top Issues

Issue Complaints
and have been consistently locked out of my account for months at a time 1
and an inaccurate collection 1
leaving a billed balance of {$10000.00}. This statement shows an opening date of XX/XX/XXXX and a closing date of XX/XX/XXXX. Unbeknownst to me 1
they should have offered me a return label to send my item back and refunded my account once they received the item. Again 1
but gave us the XX/XX/XXXX Resale Certificate. The XX/XX/XXXX did not disclose the failing gutters 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About but instead

but instead has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is XXXX XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but instead reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and a Washington XXXX XXXX", and the single most common underlying issue is "and have been consistently locked out of my account for months at a time".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but instead: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does but instead have?

but instead has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.

Does but instead respond to complaints on time?

but instead has a 0% timely response rate to CFPB complaints.

What is the most common complaint about but instead?

The most common issue reported against but instead is "and have been consistently locked out of my account for months at a time" in the "and a Washington XXXX XXXX" product category.

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