Total complaints
1
Filed since Im c
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but I would like mohela to allow me to do so in a way that doesnt financially burden me and cause me undue stress. Please help me Im not sure what to do at this point.,Company believes it acted appropriately as authorized by contract or law,MOHELA,DE,19702,,Consent provided,Web,2024-01-23,Closed with explanation,Yes,N/A,8199565's complaint history from CFPB public records. 1 consumers have filed complaints since Im c. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Im c
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but I would like mohela to allow me to do so in a way that doesnt financially burden me and cause me undue stress. Please help me Im not sure what to do at this point.,Company believes it acted appropriately as authorized by contract or law,MOHELA,DE,19702,,Consent provided,Web,2024-01-23,Closed with explanation,Yes,N/A,8199565's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| do not count towards my public service loan forgiveness payment counts. MOHELA is refusing to place me on administrative forbearance while they calculate my repayment amount under the safe plan that I applied for. I have lost six months worth of payments | 1 |
| Issue | Complaints |
|---|---|
| and this whole situation has caused a lot of mental anguish | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but I would like mohela to allow me to do so in a way that doesnt financially burden me and cause me undue stress. Please help me Im not sure what to do at this point.,Company believes it acted appropriately as authorized by contract or law,MOHELA,DE,19702,,Consent provided,Web,2024-01-23,Closed with explanation,Yes,N/A,8199565 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Im c, and the most recent logged activity is Im current, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but I would like mohela to allow me to do so in a way that doesnt financially burden me and cause me undue stress. Please help me Im not sure what to do at this point.,Company believes it acted appropriately as authorized by contract or law,MOHELA,DE,19702,,Consent provided,Web,2024-01-23,Closed with explanation,Yes,N/A,8199565 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "do not count towards my public service loan forgiveness payment counts. MOHELA is refusing to place me on administrative forbearance while they calculate my repayment amount under the safe plan that I applied for. I have lost six months worth of payments", and the single most common underlying issue is "and this whole situation has caused a lot of mental anguish".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but I would like mohela to allow me to do so in a way that doesnt financially burden me and cause me undue stress. Please help me Im not sure what to do at this point.,Company believes it acted appropriately as authorized by contract or law,MOHELA,DE,19702,,Consent provided,Web,2024-01-23,Closed with explanation,Yes,N/A,8199565: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but I would like mohela to allow me to do so in a way that doesnt financially burden me and cause me undue stress. Please help me Im not sure what to do at this point.,Company believes it acted appropriately as authorized by contract or law,MOHELA,DE,19702,,Consent provided,Web,2024-01-23,Closed with explanation,Yes,N/A,8199565 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but I would like mohela to allow me to do so in a way that doesnt financially burden me and cause me undue stress. Please help me Im not sure what to do at this point.,Company believes it acted appropriately as authorized by contract or law,MOHELA,DE,19702,,Consent provided,Web,2024-01-23,Closed with explanation,Yes,N/A,8199565 has a 0% timely response rate to CFPB complaints.
The most common issue reported against but I would like mohela to allow me to do so in a way that doesnt financially burden me and cause me undue stress. Please help me Im not sure what to do at this point.,Company believes it acted appropriately as authorized by contract or law,MOHELA,DE,19702,,Consent provided,Web,2024-01-23,Closed with explanation,Yes,N/A,8199565 is "and this whole situation has caused a lot of mental anguish" in the "do not count towards my public service loan forgiveness payment counts. MOHELA is refusing to place me on administrative forbearance while they calculate my repayment amount under the safe plan that I applied for. I have lost six months worth of payments" product category.
Read our methodology — how this data is sourced, computed, and verified.