Total complaints
1
Filed since Ther
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but I suspect other customers are getting scammed's complaint history from CFPB public records. 1 consumers have filed complaints since Ther. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ther
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but I suspect other customers are getting scammed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my monthly statement posts a {$40.00} unpaid late charge '' every month | 1 |
| State | Complaints |
|---|---|
| particularly since there are multiple complaints on the XXXX website about this issue.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,NV,89503,,Consent provided,Web,2025-11-16,Closed with explanation,Yes,N/A,17283431 | 1 |
| Issue | Complaints |
|---|---|
| in bold font | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but I suspect other customers are getting scammed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is There is a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but I suspect other customers are getting scammed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my monthly statement posts a {$40.00} unpaid late charge '' every month", and the single most common underlying issue is "in bold font".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but I suspect other customers are getting scammed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but I suspect other customers are getting scammed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but I suspect other customers are getting scammed has a 0% timely response rate to CFPB complaints.
The most common issue reported against but I suspect other customers are getting scammed is "in bold font" in the "my monthly statement posts a {$40.00} unpaid late charge '' every month" product category.
Read our methodology — how this data is sourced, computed, and verified.