Total complaints
1
Filed since Apra
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but I see nothing about this on the settlement sheet )'s complaint history from CFPB public records. 1 consumers have filed complaints since Apra. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Apra
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but I see nothing about this on the settlement sheet )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| paid up front by me | 1 |
| State | Complaints |
|---|---|
| also {$490.00} for the cost of the appraisal | 1 |
| Issue | Complaints |
|---|---|
| lost due to delay {$1600.00} TOTAL {$4800.00} I have notes from my 1st and 2nd conversations ( attachments 4 & 5 ) with Sales Rep XXXX XXXX ( which I understand should have been recorded ) and the initial written and emailed estimate of the potential closing costs that reflected our conversation. Closing costs for a returning customer on a 30 year refinance were estimated by XXXX to be no more than approximately {$2100.00} excluding taxes and prepaid interest and the county filing fee. With this scenario | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but I see nothing about this on the settlement sheet ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Apra, and the most recent logged activity is Apraisal f, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but I see nothing about this on the settlement sheet ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "paid up front by me", and the single most common underlying issue is "lost due to delay {$1600.00} TOTAL {$4800.00} I have notes from my 1st and 2nd conversations ( attachments 4 & 5 ) with Sales Rep XXXX XXXX ( which I understand should have been recorded ) and the initial written and emailed estimate of the potential closing costs that reflected our conversation. Closing costs for a returning customer on a 30 year refinance were estimated by XXXX to be no more than approximately {$2100.00} excluding taxes and prepaid interest and the county filing fee. With this scenario".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but I see nothing about this on the settlement sheet ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but I see nothing about this on the settlement sheet ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but I see nothing about this on the settlement sheet ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against but I see nothing about this on the settlement sheet ) is "lost due to delay {$1600.00} TOTAL {$4800.00} I have notes from my 1st and 2nd conversations ( attachments 4 & 5 ) with Sales Rep XXXX XXXX ( which I understand should have been recorded ) and the initial written and emailed estimate of the potential closing costs that reflected our conversation. Closing costs for a returning customer on a 30 year refinance were estimated by XXXX to be no more than approximately {$2100.00} excluding taxes and prepaid interest and the county filing fee. With this scenario" in the "paid up front by me" product category.
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