Total complaints
1
Filed since I ha
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but I refused to do the problem solving on this issue since I am not an XXXX employee.'s complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but I refused to do the problem solving on this issue since I am not an XXXX employee.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was charged full price for the next four months and had to deal with billing upon returning home iXXXX of XXXX. I complained and explained that I called to place a hold on my account due to being out of the country for the past few months. Nothing was done to remedy the situation. I paid my huge balance and assumed theywould simply restart my service. I was then prompted by a customer service rep to restart service under a new account | 1 |
| Issue | Complaints |
|---|---|
| but this caused confusion with XXXX yet again and they charged me for having my old equipment and new equipment ( i.e. new equipment that I never received ). I later found out that XXXX immediately charged me {$470.00} and said it was for me not returning my old equipment. I had to go back and forth with that particular rep | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but I refused to do the problem solving on this issue since I am not an XXXX employee. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have bee, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but I refused to do the problem solving on this issue since I am not an XXXX employee. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was charged full price for the next four months and had to deal with billing upon returning home iXXXX of XXXX. I complained and explained that I called to place a hold on my account due to being out of the country for the past few months. Nothing was done to remedy the situation. I paid my huge balance and assumed theywould simply restart my service. I was then prompted by a customer service rep to restart service under a new account", and the single most common underlying issue is "but this caused confusion with XXXX yet again and they charged me for having my old equipment and new equipment ( i.e. new equipment that I never received ). I later found out that XXXX immediately charged me {$470.00} and said it was for me not returning my old equipment. I had to go back and forth with that particular rep".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but I refused to do the problem solving on this issue since I am not an XXXX employee.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but I refused to do the problem solving on this issue since I am not an XXXX employee. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but I refused to do the problem solving on this issue since I am not an XXXX employee. has a 0% timely response rate to CFPB complaints.
The most common issue reported against but I refused to do the problem solving on this issue since I am not an XXXX employee. is "but this caused confusion with XXXX yet again and they charged me for having my old equipment and new equipment ( i.e. new equipment that I never received ). I later found out that XXXX immediately charged me {$470.00} and said it was for me not returning my old equipment. I had to go back and forth with that particular rep" in the "I was charged full price for the next four months and had to deal with billing upon returning home iXXXX of XXXX. I complained and explained that I called to place a hold on my account due to being out of the country for the past few months. Nothing was done to remedy the situation. I paid my huge balance and assumed theywould simply restart my service. I was then prompted by a customer service rep to restart service under a new account" product category.
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