Total complaints
1
Filed since Star
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but I did not realize it until afterward. He said to download teamviewer and anyplace control to which he got remote access. He did something in the command prompt I think. Then asked me to check my online banking to see if the refund had gone through. I was skeptical since they were remotely accessed and questioned it's complaint history from CFPB public records. 1 consumers have filed complaints since Star. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Star
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but I did not realize it until afterward. He said to download teamviewer and anyplace control to which he got remote access. He did something in the command prompt I think. Then asked me to check my online banking to see if the refund had gone through. I was skeptical since they were remotely accessed and questioned it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they called from XXXX ( XXXX Arizona ) | 1 |
| State | Complaints |
|---|---|
| but he assured me everything was okay. I signed in and saw no refund charge and signed out immediately. I got paid that same day in the amount of XXXX | 1 |
| Issue | Complaints |
|---|---|
| saying the company XXXX was going out of business and they wanted to refund the XXXX-dollar charge. Said they needed to remote access my computer to remove software. I told them to call in the morning before work. The next morning around XXXX XXXX on Friday XX/XX/18 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but I did not realize it until afterward. He said to download teamviewer and anyplace control to which he got remote access. He did something in the command prompt I think. Then asked me to check my online banking to see if the refund had gone through. I was skeptical since they were remotely accessed and questioned it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Star, and the most recent logged activity is Starting a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but I did not realize it until afterward. He said to download teamviewer and anyplace control to which he got remote access. He did something in the command prompt I think. Then asked me to check my online banking to see if the refund had gone through. I was skeptical since they were remotely accessed and questioned it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they called from XXXX ( XXXX Arizona )", and the single most common underlying issue is "saying the company XXXX was going out of business and they wanted to refund the XXXX-dollar charge. Said they needed to remote access my computer to remove software. I told them to call in the morning before work. The next morning around XXXX XXXX on Friday XX/XX/18".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but I did not realize it until afterward. He said to download teamviewer and anyplace control to which he got remote access. He did something in the command prompt I think. Then asked me to check my online banking to see if the refund had gone through. I was skeptical since they were remotely accessed and questioned it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but I did not realize it until afterward. He said to download teamviewer and anyplace control to which he got remote access. He did something in the command prompt I think. Then asked me to check my online banking to see if the refund had gone through. I was skeptical since they were remotely accessed and questioned it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but I did not realize it until afterward. He said to download teamviewer and anyplace control to which he got remote access. He did something in the command prompt I think. Then asked me to check my online banking to see if the refund had gone through. I was skeptical since they were remotely accessed and questioned it has a 0% timely response rate to CFPB complaints.
The most common issue reported against but I did not realize it until afterward. He said to download teamviewer and anyplace control to which he got remote access. He did something in the command prompt I think. Then asked me to check my online banking to see if the refund had gone through. I was skeptical since they were remotely accessed and questioned it is "saying the company XXXX was going out of business and they wanted to refund the XXXX-dollar charge. Said they needed to remote access my computer to remove software. I told them to call in the morning before work. The next morning around XXXX XXXX on Friday XX/XX/18" in the "they called from XXXX ( XXXX Arizona )" product category.
Read our methodology — how this data is sourced, computed, and verified.