Total complaints
2
Filed since In t
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows but he could not proceed with the call because he couldn't verify my identity due to the name on the card not matching so I asked him what about the rest of the information I gave him. He had my full name's complaint history from CFPB public records. 2 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since In t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but he could not proceed with the call because he couldn't verify my identity due to the name on the card not matching so I asked him what about the rest of the information I gave him. He had my full name's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX was asking me to verify my identity. He asked for my name | 2 |
| State | Complaints |
|---|---|
| my social | 2 |
| Issue | Complaints |
|---|---|
| and my date of birth. He also asked what kind of card I was calling about. I gave him everything he asked for | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but he could not proceed with the call because he couldn't verify my identity due to the name on the card not matching so I asked him what about the rest of the information I gave him. He had my full name has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In that ph, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but he could not proceed with the call because he couldn't verify my identity due to the name on the card not matching so I asked him what about the rest of the information I gave him. He had my full name reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX was asking me to verify my identity. He asked for my name", and the single most common underlying issue is "and my date of birth. He also asked what kind of card I was calling about. I gave him everything he asked for".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but he could not proceed with the call because he couldn't verify my identity due to the name on the card not matching so I asked him what about the rest of the information I gave him. He had my full name: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but he could not proceed with the call because he couldn't verify my identity due to the name on the card not matching so I asked him what about the rest of the information I gave him. He had my full name has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
but he could not proceed with the call because he couldn't verify my identity due to the name on the card not matching so I asked him what about the rest of the information I gave him. He had my full name has a 0% timely response rate to CFPB complaints.
The most common issue reported against but he could not proceed with the call because he couldn't verify my identity due to the name on the card not matching so I asked him what about the rest of the information I gave him. He had my full name is "and my date of birth. He also asked what kind of card I was calling about. I gave him everything he asked for" in the "XXXX was asking me to verify my identity. He asked for my name" product category.
Read our methodology — how this data is sourced, computed, and verified.