Total complaints
1
Filed since 2 )
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but happened to stop the only non white looking people and asked them to pay. I 'm not saying this was clearly racism's complaint history from CFPB public records. 1 consumers have filed complaints since 2 ) . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 2 )
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but happened to stop the only non white looking people and asked them to pay. I 'm not saying this was clearly racism's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX on a XXXX flight. We checked in XXXX suitcase and had XXXX small roll on bags and XXXX handbags. The gate agent checked in our first bag and said the other bags were fine to carry on. We go through security | 1 |
| State | Complaints |
|---|---|
| but it sure seemed that way. The lady right before us and the lady after us both had roll on bags the agent paid no attention to. I argued with the agent but at this point I had no choice but to pay and get on the flight. we had already checked in | 1 |
| Issue | Complaints |
|---|---|
| and when we 're boarding | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but happened to stop the only non white looking people and asked them to pay. I 'm not saying this was clearly racism has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2 ) , and the most recent logged activity is 2 ) Me and, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but happened to stop the only non white looking people and asked them to pay. I 'm not saying this was clearly racism reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX on a XXXX flight. We checked in XXXX suitcase and had XXXX small roll on bags and XXXX handbags. The gate agent checked in our first bag and said the other bags were fine to carry on. We go through security", and the single most common underlying issue is "and when we 're boarding".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but happened to stop the only non white looking people and asked them to pay. I 'm not saying this was clearly racism: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but happened to stop the only non white looking people and asked them to pay. I 'm not saying this was clearly racism has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but happened to stop the only non white looking people and asked them to pay. I 'm not saying this was clearly racism has a 0% timely response rate to CFPB complaints.
The most common issue reported against but happened to stop the only non white looking people and asked them to pay. I 'm not saying this was clearly racism is "and when we 're boarding" in the "XXXX on a XXXX flight. We checked in XXXX suitcase and had XXXX small roll on bags and XXXX handbags. The gate agent checked in our first bag and said the other bags were fine to carry on. We go through security" product category.
Read our methodology — how this data is sourced, computed, and verified.