Total complaints
1
Filed since Requ
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but fair's complaint history from CFPB public records. 1 consumers have filed complaints since Requ. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Requ
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but fair's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| senior-level credit review of my account that properly considers my full credit profile | 1 |
| State | Complaints |
|---|---|
| stable | 1 |
| Issue | Complaints |
|---|---|
| and payment history XXXX. Increase my credit limit to {$15000.00} or a comparable amount | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but fair has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Requ, and the most recent logged activity is Requested , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but fair reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "senior-level credit review of my account that properly considers my full credit profile", and the single most common underlying issue is "and payment history XXXX. Increase my credit limit to {$15000.00} or a comparable amount".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but fair: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but fair has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but fair has a 0% timely response rate to CFPB complaints.
The most common issue reported against but fair is "and payment history XXXX. Increase my credit limit to {$15000.00} or a comparable amount" in the "senior-level credit review of my account that properly considers my full credit profile" product category.
Read our methodology — how this data is sourced, computed, and verified.