Total complaints
1
Filed since In F
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but being reported under two tradelines. ( 5 ) First Citizen is reporting all monthly Account Histories with Status Codes L's complaint history from CFPB public records. 1 consumers have filed complaints since In F. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In F
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but being reported under two tradelines. ( 5 ) First Citizen is reporting all monthly Account Histories with Status Codes L's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they state they believe the information being reported to the credit bureaus is accurate | 1 |
| State | Complaints |
|---|---|
| which means Charge Off | 1 |
| Issue | Complaints |
|---|---|
| I cite the following errors - ( 1 ) First Citizens is reporting the Date of Last Payment as XX/XX/XXXX in one section and XX/XX/XXXX in another ; ( 2 ) First Citizens is reporting the Balance Due is {$38000.00} in one section and {$35000.00} in another ; ( 3 ) First Citizens is likewise reporting the Past Due Balance as {$38000.00} in one section and {$35000.00} in another ; ( 4 ) First Citizen is reporting the loan Date Closed as XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but being reported under two tradelines. ( 5 ) First Citizen is reporting all monthly Account Histories with Status Codes L has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In F, and the most recent logged activity is In First C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but being reported under two tradelines. ( 5 ) First Citizen is reporting all monthly Account Histories with Status Codes L reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they state they believe the information being reported to the credit bureaus is accurate", and the single most common underlying issue is "I cite the following errors - ( 1 ) First Citizens is reporting the Date of Last Payment as XX/XX/XXXX in one section and XX/XX/XXXX in another ; ( 2 ) First Citizens is reporting the Balance Due is {$38000.00} in one section and {$35000.00} in another ; ( 3 ) First Citizens is likewise reporting the Past Due Balance as {$38000.00} in one section and {$35000.00} in another ; ( 4 ) First Citizen is reporting the loan Date Closed as XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but being reported under two tradelines. ( 5 ) First Citizen is reporting all monthly Account Histories with Status Codes L: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but being reported under two tradelines. ( 5 ) First Citizen is reporting all monthly Account Histories with Status Codes L has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but being reported under two tradelines. ( 5 ) First Citizen is reporting all monthly Account Histories with Status Codes L has a 0% timely response rate to CFPB complaints.
The most common issue reported against but being reported under two tradelines. ( 5 ) First Citizen is reporting all monthly Account Histories with Status Codes L is "I cite the following errors - ( 1 ) First Citizens is reporting the Date of Last Payment as XX/XX/XXXX in one section and XX/XX/XXXX in another ; ( 2 ) First Citizens is reporting the Balance Due is {$38000.00} in one section and {$35000.00} in another ; ( 3 ) First Citizens is likewise reporting the Past Due Balance as {$38000.00} in one section and {$35000.00} in another ; ( 4 ) First Citizen is reporting the loan Date Closed as XX/XX/XXXX" in the "they state they believe the information being reported to the credit bureaus is accurate" product category.
Read our methodology — how this data is sourced, computed, and verified.