Total complaints
1
Filed since On X
2026 data Public-data reference. official source
but before terminating the call
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but before terminating the call's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but before terminating the call complaint mix by product
- after thinking 1 100.0% – 0% relief
How but before terminating the call's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| after thinking more about the situation | 1 |
Top States
| State | Complaints |
|---|---|
| I asked that he make note that I am unwilling to accept Quickens handling of these late fees. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I again elaborated my case. Her response was to call which I did. We were going in circles so I asked to speak to someone with more authority. My call was transferred to XXXX another Account Resolution Specialist. He said that Quicken could not contact me because the loan is protected | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but before terminating the call
but before terminating the call has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but before terminating the call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after thinking more about the situation", and the single most common underlying issue is "I again elaborated my case. Her response was to call which I did. We were going in circles so I asked to speak to someone with more authority. My call was transferred to XXXX another Account Resolution Specialist. He said that Quicken could not contact me because the loan is protected".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but before terminating the call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does but before terminating the call have?
but before terminating the call has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but before terminating the call respond to complaints on time?
but before terminating the call has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but before terminating the call?
The most common issue reported against but before terminating the call is "I again elaborated my case. Her response was to call which I did. We were going in circles so I asked to speak to someone with more authority. My call was transferred to XXXX another Account Resolution Specialist. He said that Quicken could not contact me because the loan is protected" in the "after thinking more about the situation" product category.
Read our methodology — how this data is sourced, computed, and verified.
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