Total complaints
1
Filed since UNFA
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but addresses all specific issues raised XXXX. TRANSPARENCY : Provide full transparency regarding closure decision and error correction,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's complaint history from CFPB public records. 1 consumers have filed complaints since UNFA. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since UNFA
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but addresses all specific issues raised XXXX. TRANSPARENCY : Provide full transparency regarding closure decision and error correction,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the bank 's conduct is : - UNFAIR : Causes substantial injury ( {$320.00} + loss of banking access ) I can not avoid - DECEPTIVE : Presents false date information material to the balance - ABUSIVE : Takes advantage of my inability to protect against their errors while denying communication BAD FAITH : The bank is violating its duty of good faith by : - Refusing all explanation for legitimate activity - Providing an unreachable specialist - Making calculation errors that benefit the bank - Denying due process during regulatory review FINANCIAL IMPACT Direct financial loss : - Check received : {$1000.00} - Correct amount owed : {$1300.00} - Shortfall due to date error : {$320.00} Additional harm : - Loss of banking access since XX/XX/XXXX - Hours spent attempting to reach unreachable XXXX - Stress and time fighting improper closure - Potential negative database reporting EVIDENCE PROVIDED XXXX. Bank of America XXXX dated XX/XX/XXXX ( proving correct transaction date ) XXXX. Account statement showing incorrect XX/XX/XXXX date XXXX. Account statement showing incorrect negative balance XXXX. Photo of undeposited {$1000.00} check XXXX. XXXX recordings of repeated failed attempts to reach assigned XXXX XXXX. Account closure letter providing no explanation ACTIONS TAKEN - Sent certified letter to Bank of America - Filed this comprehensive CFPB complaint - Filed complaint with XXXX - Called XXXX numbers repeatedly ( proven unreachable in recordings )- Have NOT deposited {$1000.00} check pending resolution WHAT I'M ASKING FOR XXXX. CLEAR EXPLANATION : Detailed written explanation for account closure | 1 |
| State | Complaints |
|---|---|
| NATIONAL ASSOCIATION,NC,27502,,Consent provided,Web,2025-12-03,Closed with monetary relief,Yes,N/A,18079889 | 1 |
| Issue | Complaints |
|---|---|
| since all provided numbers go to voicemail ( proven by recordings ) XXXX. CORRECT THE BALANCE ERROR : Fix transaction date from XX/XX/XXXX to XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but addresses all specific issues raised XXXX. TRANSPARENCY : Provide full transparency regarding closure decision and error correction,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to UNFA, and the most recent logged activity is UNFAIR PRA, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but addresses all specific issues raised XXXX. TRANSPARENCY : Provide full transparency regarding closure decision and error correction,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the bank 's conduct is : - UNFAIR : Causes substantial injury ( {$320.00} + loss of banking access ) I can not avoid - DECEPTIVE : Presents false date information material to the balance - ABUSIVE : Takes advantage of my inability to protect against their errors while denying communication BAD FAITH : The bank is violating its duty of good faith by : - Refusing all explanation for legitimate activity - Providing an unreachable specialist - Making calculation errors that benefit the bank - Denying due process during regulatory review FINANCIAL IMPACT Direct financial loss : - Check received : {$1000.00} - Correct amount owed : {$1300.00} - Shortfall due to date error : {$320.00} Additional harm : - Loss of banking access since XX/XX/XXXX - Hours spent attempting to reach unreachable XXXX - Stress and time fighting improper closure - Potential negative database reporting EVIDENCE PROVIDED XXXX. Bank of America XXXX dated XX/XX/XXXX ( proving correct transaction date ) XXXX. Account statement showing incorrect XX/XX/XXXX date XXXX. Account statement showing incorrect negative balance XXXX. Photo of undeposited {$1000.00} check XXXX. XXXX recordings of repeated failed attempts to reach assigned XXXX XXXX. Account closure letter providing no explanation ACTIONS TAKEN - Sent certified letter to Bank of America - Filed this comprehensive CFPB complaint - Filed complaint with XXXX - Called XXXX numbers repeatedly ( proven unreachable in recordings )- Have NOT deposited {$1000.00} check pending resolution WHAT I'M ASKING FOR XXXX. CLEAR EXPLANATION : Detailed written explanation for account closure", and the single most common underlying issue is "since all provided numbers go to voicemail ( proven by recordings ) XXXX. CORRECT THE BALANCE ERROR : Fix transaction date from XX/XX/XXXX to XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but addresses all specific issues raised XXXX. TRANSPARENCY : Provide full transparency regarding closure decision and error correction,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but addresses all specific issues raised XXXX. TRANSPARENCY : Provide full transparency regarding closure decision and error correction,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but addresses all specific issues raised XXXX. TRANSPARENCY : Provide full transparency regarding closure decision and error correction,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has a 0% timely response rate to CFPB complaints.
The most common issue reported against but addresses all specific issues raised XXXX. TRANSPARENCY : Provide full transparency regarding closure decision and error correction,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA is "since all provided numbers go to voicemail ( proven by recordings ) XXXX. CORRECT THE BALANCE ERROR : Fix transaction date from XX/XX/XXXX to XX/XX/XXXX" in the "the bank 's conduct is : - UNFAIR : Causes substantial injury ( {$320.00} + loss of banking access ) I can not avoid - DECEPTIVE : Presents false date information material to the balance - ABUSIVE : Takes advantage of my inability to protect against their errors while denying communication BAD FAITH : The bank is violating its duty of good faith by : - Refusing all explanation for legitimate activity - Providing an unreachable specialist - Making calculation errors that benefit the bank - Denying due process during regulatory review FINANCIAL IMPACT Direct financial loss : - Check received : {$1000.00} - Correct amount owed : {$1300.00} - Shortfall due to date error : {$320.00} Additional harm : - Loss of banking access since XX/XX/XXXX - Hours spent attempting to reach unreachable XXXX - Stress and time fighting improper closure - Potential negative database reporting EVIDENCE PROVIDED XXXX. Bank of America XXXX dated XX/XX/XXXX ( proving correct transaction date ) XXXX. Account statement showing incorrect XX/XX/XXXX date XXXX. Account statement showing incorrect negative balance XXXX. Photo of undeposited {$1000.00} check XXXX. XXXX recordings of repeated failed attempts to reach assigned XXXX XXXX. Account closure letter providing no explanation ACTIONS TAKEN - Sent certified letter to Bank of America - Filed this comprehensive CFPB complaint - Filed complaint with XXXX - Called XXXX numbers repeatedly ( proven unreachable in recordings )- Have NOT deposited {$1000.00} check pending resolution WHAT I'M ASKING FOR XXXX. CLEAR EXPLANATION : Detailed written explanation for account closure" product category.
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