but absolutely have not deferred the loan for any substantial length of time since I have begun repaying the loan. I have also been repaying the loan with extra money each month for quite some time now totaling {$800.00} a month. Navient also stated that the loan would be paid off in XX/XX/XXXX. Now they have added 4 years on to a note of 360 months that I still did not agree to and is in direct conflict with what is written on the consolidation agreement.

What the CFPB Record Shows About but absolutely have not deferred the loan for any substantial length of time since I have begun repaying the loan. I have also been repaying the loan with extra money each month for quite some time now totaling {$800.00} a month. Navient also stated that the loan would be paid off in XX/XX/XXXX. Now they have added 4 years on to a note of 360 months that I still did not agree to and is in direct conflict with what is written on the consolidation agreement.

but absolutely have not deferred the loan for any substantial length of time since I have begun repaying the loan. I have also been repaying the loan with extra money each month for quite some time now totaling {$800.00} a month. Navient also stated that the loan would be paid off in XX/XX/XXXX. Now they have added 4 years on to a note of 360 months that I still did not agree to and is in direct conflict with what is written on the consolidation agreement. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To b, and the most recent logged activity is To begin w, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but absolutely have not deferred the loan for any substantial length of time since I have begun repaying the loan. I have also been repaying the loan with extra money each month for quite some time now totaling {$800.00} a month. Navient also stated that the loan would be paid off in XX/XX/XXXX. Now they have added 4 years on to a note of 360 months that I still did not agree to and is in direct conflict with what is written on the consolidation agreement. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the loan was originated in XX/XX/XXXX", and the single most common underlying issue is "the loan official signing the document wrote in terms of 360 months when it is clear the original terms were less than this. The loan balance at the time of the note was {$81000.00} In my last communication with Navient".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but absolutely have not deferred the loan for any substantial length of time since I have begun repaying the loan. I have also been repaying the loan with extra money each month for quite some time now totaling {$800.00} a month. Navient also stated that the loan would be paid off in XX/XX/XXXX. Now they have added 4 years on to a note of 360 months that I still did not agree to and is in direct conflict with what is written on the consolidation agreement.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.