Total complaints
1
Filed since We h
2026 data Public-data reference. official source
but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount's complaint history from CFPB public records. 1 consumers have filed complaints since We h. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
We h
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount complaint mix by product
- I am 1 100.0% – 0% relief
How but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I am asking why is it still not reflecting in my credit card. Being approved | 1 |
Top States
| State | Complaints |
|---|---|
| 2. The documents pertaining to the rate lock extension fees contain {$0.00} in the fee section and 3. It was the bank`s timing causing everything to take so long and way past the initial expectation. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| to which she said it has been approved. This is the only thing she said and she did not reply to my email asking why it`s past the 10 business days and how much longer I should wait. The other thing I`d like to request is the fee for rate lock extension of {$200.00} to be refunded to me as well. XXXX never informed me of exactly how much this fee would cost. He mentioned a fee of {$85.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount
but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We h, and the most recent logged activity is We have cl, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am asking why is it still not reflecting in my credit card. Being approved", and the single most common underlying issue is "to which she said it has been approved. This is the only thing she said and she did not reply to my email asking why it`s past the 10 business days and how much longer I should wait. The other thing I`d like to request is the fee for rate lock extension of {$200.00} to be refunded to me as well. XXXX never informed me of exactly how much this fee would cost. He mentioned a fee of {$85.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount have?
but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount respond to complaints on time?
but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount?
The most common issue reported against but {$600.00} and he took care of some of it. I then asked where in the document the amount of {$600.00} is displayed and he kept going back to state that my closing costs were a little below {$5000.00} as agreed and he kept avoiding my direct question. I kept going back to it because it bothered me the way he emphasized on the fact that I had signed the documents and was referring to it like it`s something I signed and do not remember. But it was clear that when I had a question specifically related to the dollar amount of the fee he could not answer. Because there is none and this is the fact. To my question why I was not informed of the need for the fee to be extended he arrogantly said that it is something I had signed and should know myself and it`s not his duty to remind me. Like I previously said- I do not see the need to be charged anything for it to be locked since 1.XXXX never informed me of the exact amount is "to which she said it has been approved. This is the only thing she said and she did not reply to my email asking why it`s past the 10 business days and how much longer I should wait. The other thing I`d like to request is the fee for rate lock extension of {$200.00} to be refunded to me as well. XXXX never informed me of exactly how much this fee would cost. He mentioned a fee of {$85.00}" in the "I am asking why is it still not reflecting in my credit card. Being approved" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
