Total complaints
1
Filed since So f
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows both IDs images were sharp but Experian was the ONLY Bureau to deny this claim. How is this possible if I provided the same IDs to other bureaus without this problem?? Over the phone's complaint history from CFPB public records. 1 consumers have filed complaints since So f. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So f
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How both IDs images were sharp but Experian was the ONLY Bureau to deny this claim. How is this possible if I provided the same IDs to other bureaus without this problem?? Over the phone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| verified as accurate '' within 3 business days MAX. Commonly known | 1 |
| State | Complaints |
|---|---|
| a representative actually admitted to changing the IDs from in-color to black and white in order to meet their standards. Which could be a reason as to how this appeared to be a problem with them reading it properly in the first place. The last dispute I filled with them | 1 |
| Issue | Complaints |
|---|---|
| the investigation would take a total of 30 days. If properly investigated | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
both IDs images were sharp but Experian was the ONLY Bureau to deny this claim. How is this possible if I provided the same IDs to other bureaus without this problem?? Over the phone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So f, and the most recent logged activity is So far I f, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, both IDs images were sharp but Experian was the ONLY Bureau to deny this claim. How is this possible if I provided the same IDs to other bureaus without this problem?? Over the phone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "verified as accurate '' within 3 business days MAX. Commonly known", and the single most common underlying issue is "the investigation would take a total of 30 days. If properly investigated".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating both IDs images were sharp but Experian was the ONLY Bureau to deny this claim. How is this possible if I provided the same IDs to other bureaus without this problem?? Over the phone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
both IDs images were sharp but Experian was the ONLY Bureau to deny this claim. How is this possible if I provided the same IDs to other bureaus without this problem?? Over the phone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
both IDs images were sharp but Experian was the ONLY Bureau to deny this claim. How is this possible if I provided the same IDs to other bureaus without this problem?? Over the phone has a 0% timely response rate to CFPB complaints.
The most common issue reported against both IDs images were sharp but Experian was the ONLY Bureau to deny this claim. How is this possible if I provided the same IDs to other bureaus without this problem?? Over the phone is "the investigation would take a total of 30 days. If properly investigated" in the "verified as accurate '' within 3 business days MAX. Commonly known" product category.
Read our methodology — how this data is sourced, computed, and verified.