Total complaints
2
Filed since Seco
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows Borrower did receive a notice from XXXX that it is now handling borrower 's debt since XX/XX/XXXX Third Cause of Action Unfair Debt Collection Practices 6. ECMC's complaint history from CFPB public records. 2 consumers have filed complaints since Seco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Seco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Borrower did receive a notice from XXXX that it is now handling borrower 's debt since XX/XX/XXXX Third Cause of Action Unfair Debt Collection Practices 6. ECMC's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX XXXX and XXXX | 1 |
| XXXX XXXX XXXX and XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX XXXX and XXXX | 2 |
| Issue | Complaints |
|---|---|
| are guilty of Intentional fraud because they | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Borrower did receive a notice from XXXX that it is now handling borrower 's debt since XX/XX/XXXX Third Cause of Action Unfair Debt Collection Practices 6. ECMC has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Seco, and the most recent logged activity is Second Cau, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Borrower did receive a notice from XXXX that it is now handling borrower 's debt since XX/XX/XXXX Third Cause of Action Unfair Debt Collection Practices 6. ECMC reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX XXXX and XXXX", and the single most common underlying issue is "are guilty of Intentional fraud because they".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Borrower did receive a notice from XXXX that it is now handling borrower 's debt since XX/XX/XXXX Third Cause of Action Unfair Debt Collection Practices 6. ECMC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Borrower did receive a notice from XXXX that it is now handling borrower 's debt since XX/XX/XXXX Third Cause of Action Unfair Debt Collection Practices 6. ECMC has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Borrower did receive a notice from XXXX that it is now handling borrower 's debt since XX/XX/XXXX Third Cause of Action Unfair Debt Collection Practices 6. ECMC has a 0% timely response rate to CFPB complaints.
The most common issue reported against Borrower did receive a notice from XXXX that it is now handling borrower 's debt since XX/XX/XXXX Third Cause of Action Unfair Debt Collection Practices 6. ECMC is "are guilty of Intentional fraud because they" in the "XXXX XXXX XXXX and XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.