Total complaints
5
Filed since FOUR
2026 data Public-data reference. official source
bold face
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows bold face's complaint history from CFPB public records. 5 consumers have filed complaints since FOUR. The company has a 0% timely response rate and has provided relief in 0% of cases.
5
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
FOUR
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
bold face complaint mix by product
- under 16 4 80.0% – 0% relief
- XXXX is 1 20.0% – 0% relief
How bold face's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| under 16 CFR 433.2 Preservation of consumers ' claims and defenses | 4 |
| XXXX is aware that UNITED AUTO CREDIT is in violation of 16 CFR 433.2 - Preservation of consumers ' claims and defenses | 1 |
Top States
| State | Complaints |
|---|---|
| type : NOTICE ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER. or | 4 |
| type : NOTICE ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREU is NDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER. or | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| in or affecting commerce as commerce is defined in the Federal Trade Commission Act | 5 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About bold face
bold face has accumulated 5 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to FOUR, and the most recent logged activity is Fact, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, bold face reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "under 16 CFR 433.2 Preservation of consumers ' claims and defenses", and the single most common underlying issue is "in or affecting commerce as commerce is defined in the Federal Trade Commission Act".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating bold face: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does bold face have?
bold face has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Does bold face respond to complaints on time?
bold face has a 0% timely response rate to CFPB complaints.
What is the most common complaint about bold face?
The most common issue reported against bold face is "in or affecting commerce as commerce is defined in the Federal Trade Commission Act" in the "under 16 CFR 433.2 Preservation of consumers ' claims and defenses" product category.
Read our methodology — how this data is sourced, computed, and verified.
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