Total complaints
1
Filed since In a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows BoA refused to issue us a refund of the {$47.00}. Per a BoA letter dated XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How BoA refused to issue us a refund of the {$47.00}. Per a BoA letter dated XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Bank of America erroneously charged us PMI payments totaling {$47.00} The primary originator of our loan wrote on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| no refunds are due. '' This letter referenced a requirement for cancellation being a request for review from ( us ). '' As soon as our loan got to/below the XXXX % threshold | 1 |
| Issue | Complaints |
|---|---|
| '' and this statement was in line with our loan 's Mortgage Insurance Disclosure '' dated XX/XX/XXXX. Per our mortgage statement dated XX/XX/XXXX the principal balance on our loan was {$190000.00}. {$190000.00} was 75 % of our original purchase price of {$250000.00}. At that point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
BoA refused to issue us a refund of the {$47.00}. Per a BoA letter dated XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, BoA refused to issue us a refund of the {$47.00}. Per a BoA letter dated XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Bank of America erroneously charged us PMI payments totaling {$47.00} The primary originator of our loan wrote on XX/XX/XXXX", and the single most common underlying issue is "'' and this statement was in line with our loan 's Mortgage Insurance Disclosure '' dated XX/XX/XXXX. Per our mortgage statement dated XX/XX/XXXX the principal balance on our loan was {$190000.00}. {$190000.00} was 75 % of our original purchase price of {$250000.00}. At that point".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BoA refused to issue us a refund of the {$47.00}. Per a BoA letter dated XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
BoA refused to issue us a refund of the {$47.00}. Per a BoA letter dated XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
BoA refused to issue us a refund of the {$47.00}. Per a BoA letter dated XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against BoA refused to issue us a refund of the {$47.00}. Per a BoA letter dated XX/XX/XXXX is "'' and this statement was in line with our loan 's Mortgage Insurance Disclosure '' dated XX/XX/XXXX. Per our mortgage statement dated XX/XX/XXXX the principal balance on our loan was {$190000.00}. {$190000.00} was 75 % of our original purchase price of {$250000.00}. At that point" in the "Bank of America erroneously charged us PMI payments totaling {$47.00} The primary originator of our loan wrote on XX/XX/XXXX" product category.
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