Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
being on hold for most of that time
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows being on hold for most of that time's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
being on hold for most of that time complaint mix by product
- I called 1 100.0% – 0% relief
How being on hold for most of that time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I called again to inquire about the investigation. I was told on that call by a manager that in fact there was no investigation and that they had just categorized my call as a 'complaint ' call and closed it out the same day I had made it. The manager offered her apology over this misrepresentation | 1 |
Top States
| State | Complaints |
|---|---|
| she first offered to credit me the equivalent of one month of interest ( approx {$550.00} ) | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| because the information about my previous call was in the record | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About being on hold for most of that time
being on hold for most of that time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After wait, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, being on hold for most of that time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called again to inquire about the investigation. I was told on that call by a manager that in fact there was no investigation and that they had just categorized my call as a 'complaint ' call and closed it out the same day I had made it. The manager offered her apology over this misrepresentation", and the single most common underlying issue is "because the information about my previous call was in the record".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating being on hold for most of that time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does being on hold for most of that time have?
being on hold for most of that time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does being on hold for most of that time respond to complaints on time?
being on hold for most of that time has a 0% timely response rate to CFPB complaints.
What is the most common complaint about being on hold for most of that time?
The most common issue reported against being on hold for most of that time is "because the information about my previous call was in the record" in the "I called again to inquire about the investigation. I was told on that call by a manager that in fact there was no investigation and that they had just categorized my call as a 'complaint ' call and closed it out the same day I had made it. The manager offered her apology over this misrepresentation" product category.
Read our methodology — how this data is sourced, computed, and verified.
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