Total complaints
1
Filed since In s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows being charged overdraft fees's complaint history from CFPB public records. 1 consumers have filed complaints since In s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How being charged overdraft fees's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we attempted to transfer money using the USBANK mobile app | 1 |
| State | Complaints |
|---|---|
| and within a few days will be unable to cover living expenses. This is problematic in that a dispute ( which was what we were told we would need to file ) can take up to 15 business days. A national bank with an annual net income of {$6.00} XXXX made a mistake that is causing us financial hardship | 1 |
| Issue | Complaints |
|---|---|
| even though it said that it was unable to process. By this time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
being charged overdraft fees has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In s, and the most recent logged activity is In summary, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, being charged overdraft fees reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we attempted to transfer money using the USBANK mobile app", and the single most common underlying issue is "even though it said that it was unable to process. By this time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating being charged overdraft fees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
being charged overdraft fees has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
being charged overdraft fees has a 0% timely response rate to CFPB complaints.
The most common issue reported against being charged overdraft fees is "even though it said that it was unable to process. By this time" in the "we attempted to transfer money using the USBANK mobile app" product category.
Read our methodology — how this data is sourced, computed, and verified.