Total complaints
8
Filed since CITI
2026 data Public-data reference. official source
before you disclose the information to the nonaffiliated third party
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows before you disclose the information to the nonaffiliated third party's complaint history from CFPB public records. 8 consumers have filed complaints since CITI. The company has a 0% timely response rate and has provided relief in 0% of cases.
8
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
CITI
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
before you disclose the information to the nonaffiliated third party complaint mix by product
- youmay not 4 50.0% – 0% relief
- aka XXXX 3 37.5% – 0% relief
- aka Toyota 1 12.5% – 0% relief
How before you disclose the information to the nonaffiliated third party's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| youmay not | 4 |
| aka XXXX XXXX XXXX | 3 |
| aka Toyota Motor Credit | 1 |
Top States
| State | Complaints |
|---|---|
| to opt out of the disclosure ; and ( iv ) The consumer does not opt out I specifically authorized XXXX per Per 16 CFR 313.7 to disclose of my account payment status ONLY ( Paid | 3 |
| to opt out of the disclosure. I've informed XXXX | 2 |
| to opt out of the disclosure ; and ( iv ) The consumer does not opt out I specifically authorized CITIBANK per Per 16 CFR 313.7 to disclose of my account payment status ONLY ( Paid | 1 |
| to opt out of the disclosure. I've informed Equifax | 1 |
| to opt out of the disclosure. I've informed TransUnion of my complaint and have asked them to update this status but have been met with no resolution. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| disclose anynonpublic personal informationabout a consumer to anonaffiliated third partyunless : ( 1 ) Conditions for disclosure. Except as otherwise authorized in this part | 4 |
| Except as otherwise authorized in this part | 4 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About before you disclose the information to the nonaffiliated third party
before you disclose the information to the nonaffiliated third party has accumulated 8 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to CITI, and the most recent logged activity is XXXX also , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, before you disclose the information to the nonaffiliated third party reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "youmay not", and the single most common underlying issue is "disclose anynonpublic personal informationabout a consumer to anonaffiliated third partyunless : ( 1 ) Conditions for disclosure. Except as otherwise authorized in this part".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating before you disclose the information to the nonaffiliated third party: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does before you disclose the information to the nonaffiliated third party have?
before you disclose the information to the nonaffiliated third party has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does before you disclose the information to the nonaffiliated third party respond to complaints on time?
before you disclose the information to the nonaffiliated third party has a 0% timely response rate to CFPB complaints.
What is the most common complaint about before you disclose the information to the nonaffiliated third party?
The most common issue reported against before you disclose the information to the nonaffiliated third party is "disclose anynonpublic personal informationabout a consumer to anonaffiliated third partyunless : ( 1 ) Conditions for disclosure. Except as otherwise authorized in this part" in the "youmay not" product category.
Read our methodology — how this data is sourced, computed, and verified.
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