been 2 days or LESS late 5 times due to my paycheck falling after the XXXX. Twice I paid on the exact date and twice I was legitimately late. Once for the XX/XX/XXXX payment which I spoke to them and told them I would be late and went through this pushy barrage of personal questions. I finally just said I would pay it by the XXXX and hung up. They continued to call. This last time I was late was because I REFUSED TO MAKE A PAYMENT UNTIL THEY SENT ME A STATEMENT showing all of my payments and how they are being applied along with a payoff for the car. The would not email it to me and said that it had to be mailed via regular mail. They still constantly called and texted

What the CFPB Record Shows About been 2 days or LESS late 5 times due to my paycheck falling after the XXXX. Twice I paid on the exact date and twice I was legitimately late. Once for the XX/XX/XXXX payment which I spoke to them and told them I would be late and went through this pushy barrage of personal questions. I finally just said I would pay it by the XXXX and hung up. They continued to call. This last time I was late was because I REFUSED TO MAKE A PAYMENT UNTIL THEY SENT ME A STATEMENT showing all of my payments and how they are being applied along with a payoff for the car. The would not email it to me and said that it had to be mailed via regular mail. They still constantly called and texted

been 2 days or LESS late 5 times due to my paycheck falling after the XXXX. Twice I paid on the exact date and twice I was legitimately late. Once for the XX/XX/XXXX payment which I spoke to them and told them I would be late and went through this pushy barrage of personal questions. I finally just said I would pay it by the XXXX and hung up. They continued to call. This last time I was late was because I REFUSED TO MAKE A PAYMENT UNTIL THEY SENT ME A STATEMENT showing all of my payments and how they are being applied along with a payoff for the car. The would not email it to me and said that it had to be mailed via regular mail. They still constantly called and texted has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Alth, and the most recent logged activity is Although v, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, been 2 days or LESS late 5 times due to my paycheck falling after the XXXX. Twice I paid on the exact date and twice I was legitimately late. Once for the XX/XX/XXXX payment which I spoke to them and told them I would be late and went through this pushy barrage of personal questions. I finally just said I would pay it by the XXXX and hung up. They continued to call. This last time I was late was because I REFUSED TO MAKE A PAYMENT UNTIL THEY SENT ME A STATEMENT showing all of my payments and how they are being applied along with a payoff for the car. The would not email it to me and said that it had to be mailed via regular mail. They still constantly called and texted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I made the first payment. My second payment I made on XX/XX/XXXX instead of XX/XX/XXXX because of the timing of my paycheck. I went through 3 days of relentless calls. Even after I said it would be paid the XXXX", and the single most common underlying issue is "once again I asked for a statement on the account so I could see the details of the loan. They never sent it but I did pay. This cycle has been repeated over and over ever since. Constant calls ON THE DUE DATE and anything thereafter. Not just one".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating been 2 days or LESS late 5 times due to my paycheck falling after the XXXX. Twice I paid on the exact date and twice I was legitimately late. Once for the XX/XX/XXXX payment which I spoke to them and told them I would be late and went through this pushy barrage of personal questions. I finally just said I would pay it by the XXXX and hung up. They continued to call. This last time I was late was because I REFUSED TO MAKE A PAYMENT UNTIL THEY SENT ME A STATEMENT showing all of my payments and how they are being applied along with a payoff for the car. The would not email it to me and said that it had to be mailed via regular mail. They still constantly called and texted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.