Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows BECU agent asked me to file on-line with her on XXXX/XXXX/XXXX. Two weeks later's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How BECU agent asked me to file on-line with her on XXXX/XXXX/XXXX. Two weeks later's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I noticed the credit balance reached the limit ( {$500.00} ). I called my daughter and discovered some fraud charges. So I call BECU XXXX department and got credit back within 5 days. BECU cancelled the old cards and sent us XXXX new cards a week later. As soon as those cards activated around XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I called again XXXX/XXXX/XXXX. And here is the answer from BECU : We are still working on your claim. It usually takes about 10 work days. Your claim took too long because during the holiday we have too many fraud cases. BECU does n't know when your claim is going to end. '',,BOEING EMPLOYEES' CREDIT UNION,WA,98087,,Consent provided,Web,2016-01-30,Closed with monetary relief,Yes,No,1764680 | 1 |
| Issue | Complaints |
|---|---|
| there is no answer. We came to the bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
BECU agent asked me to file on-line with her on XXXX/XXXX/XXXX. Two weeks later has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, BECU agent asked me to file on-line with her on XXXX/XXXX/XXXX. Two weeks later reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I noticed the credit balance reached the limit ( {$500.00} ). I called my daughter and discovered some fraud charges. So I call BECU XXXX department and got credit back within 5 days. BECU cancelled the old cards and sent us XXXX new cards a week later. As soon as those cards activated around XX/XX/XXXX", and the single most common underlying issue is "there is no answer. We came to the bank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BECU agent asked me to file on-line with her on XXXX/XXXX/XXXX. Two weeks later: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
BECU agent asked me to file on-line with her on XXXX/XXXX/XXXX. Two weeks later has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
BECU agent asked me to file on-line with her on XXXX/XXXX/XXXX. Two weeks later has a 0% timely response rate to CFPB complaints.
The most common issue reported against BECU agent asked me to file on-line with her on XXXX/XXXX/XXXX. Two weeks later is "there is no answer. We came to the bank" in the "I noticed the credit balance reached the limit ( {$500.00} ). I called my daughter and discovered some fraud charges. So I call BECU XXXX department and got credit back within 5 days. BECU cancelled the old cards and sent us XXXX new cards a week later. As soon as those cards activated around XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.