because we were going back and forth with them trying to show that we did not need the insurance.

What the CFPB Record Shows About because we were going back and forth with them trying to show that we did not need the insurance.

because we were going back and forth with them trying to show that we did not need the insurance. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, because we were going back and forth with them trying to show that we did not need the insurance. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we received a letter from Shellpoint Mortgage stating that we were in a designated flood zone and had 45 days to show proof of insurance or they would get lender-placed insurance. The 45 days ended at approximately XX/XX/XXXX. We contacted Shellpoint Mortgage and sent them our Standard Flood Hazard Determination Letter showing that we did not need flood insurance. There was some back and forth between the Flood Service listed on my Letter and Shellpoints letter", and the single most common underlying issue is "the house is high enough not to require insurance. ) Here is where the problem starts. During this time".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because we were going back and forth with them trying to show that we did not need the insurance.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.