Total complaints
1
Filed since Begi
2026 data Public-data reference. official source
because they applied the payments to the incorrect balances
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows because they applied the payments to the incorrect balances's complaint history from CFPB public records. 1 consumers have filed complaints since Begi. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Begi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
because they applied the payments to the incorrect balances complaint mix by product
- my payments 1 100.0% – 0% relief
How because they applied the payments to the incorrect balances's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| my payments were being applied to the Earliest terminating promotion '' | 1 |
Top States
| State | Complaints |
|---|---|
| they never applied payments to that promotional balance. Subsequently | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| they continued to apply my payments to the balances that had not been correctly moved to a 24 month promotion. Between XX/XX/XXXX and XXXX of XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About because they applied the payments to the incorrect balances
because they applied the payments to the incorrect balances has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Begi, and the most recent logged activity is Beginning , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, because they applied the payments to the incorrect balances reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my payments were being applied to the Earliest terminating promotion ''", and the single most common underlying issue is "they continued to apply my payments to the balances that had not been correctly moved to a 24 month promotion. Between XX/XX/XXXX and XXXX of XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because they applied the payments to the incorrect balances: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does because they applied the payments to the incorrect balances have?
because they applied the payments to the incorrect balances has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does because they applied the payments to the incorrect balances respond to complaints on time?
because they applied the payments to the incorrect balances has a 0% timely response rate to CFPB complaints.
What is the most common complaint about because they applied the payments to the incorrect balances?
The most common issue reported against because they applied the payments to the incorrect balances is "they continued to apply my payments to the balances that had not been correctly moved to a 24 month promotion. Between XX/XX/XXXX and XXXX of XXXX" in the "my payments were being applied to the Earliest terminating promotion ''" product category.
Read our methodology — how this data is sourced, computed, and verified.
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