Total complaints
1
Filed since -- -
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows because the size differences are clear there. What I received doesn't even remotely resemble what I ordered. The material of the products I received was not what was advertised either. The product description on the invoice said muslin backdrops's complaint history from CFPB public records. 1 consumers have filed complaints since -- -. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since -- -
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How because the size differences are clear there. What I received doesn't even remotely resemble what I ordered. The material of the products I received was not what was advertised either. The product description on the invoice said muslin backdrops's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a letter saying that they can not review the dispute further due to them not receiving documentation stating what I was supposed to receive and how it was different from what I received and proof that the merchandise was returned. They said that the charge of {$100.00} would be put back on my account. I called them to ask why they felt like they didn't have sufficient evidence | 1 |
| State | Complaints |
|---|---|
| and what I received was made out of plastic ( not muslin ). I'm not sure how that is not sufficient evidence | 1 |
| Issue | Complaints |
|---|---|
| and the pictures and screenshots I have CLEARLY show that I got scammed. They are some of the most definitive pieces of evidence I have. The Bank of America customer service representative said that they could potentially work with sizes of the materials I received compared to what I ordered | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
because the size differences are clear there. What I received doesn't even remotely resemble what I ordered. The material of the products I received was not what was advertised either. The product description on the invoice said muslin backdrops has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- -, and the most recent logged activity is -- -- I ha, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, because the size differences are clear there. What I received doesn't even remotely resemble what I ordered. The material of the products I received was not what was advertised either. The product description on the invoice said muslin backdrops reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter saying that they can not review the dispute further due to them not receiving documentation stating what I was supposed to receive and how it was different from what I received and proof that the merchandise was returned. They said that the charge of {$100.00} would be put back on my account. I called them to ask why they felt like they didn't have sufficient evidence", and the single most common underlying issue is "and the pictures and screenshots I have CLEARLY show that I got scammed. They are some of the most definitive pieces of evidence I have. The Bank of America customer service representative said that they could potentially work with sizes of the materials I received compared to what I ordered".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because the size differences are clear there. What I received doesn't even remotely resemble what I ordered. The material of the products I received was not what was advertised either. The product description on the invoice said muslin backdrops: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
because the size differences are clear there. What I received doesn't even remotely resemble what I ordered. The material of the products I received was not what was advertised either. The product description on the invoice said muslin backdrops has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
because the size differences are clear there. What I received doesn't even remotely resemble what I ordered. The material of the products I received was not what was advertised either. The product description on the invoice said muslin backdrops has a 0% timely response rate to CFPB complaints.
The most common issue reported against because the size differences are clear there. What I received doesn't even remotely resemble what I ordered. The material of the products I received was not what was advertised either. The product description on the invoice said muslin backdrops is "and the pictures and screenshots I have CLEARLY show that I got scammed. They are some of the most definitive pieces of evidence I have. The Bank of America customer service representative said that they could potentially work with sizes of the materials I received compared to what I ordered" in the "I received a letter saying that they can not review the dispute further due to them not receiving documentation stating what I was supposed to receive and how it was different from what I received and proof that the merchandise was returned. They said that the charge of {$100.00} would be put back on my account. I called them to ask why they felt like they didn't have sufficient evidence" product category.
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